Info about mpc300 & mpc2051 pcu- fusing unit

[iondan]

Hi i would like to know when (page limit) the pcu & fusing unit should be changed for the MPC300 & MPC2051.
Also if they aren't changed if the machine will continue to print
I'll appreciate if there also a link in your answer from a Ricoh manual or website.

The reason is that we had a service contract for those machines but none of the above have changed from the support company

[TonerMunkeh]

As a general rule, replace them when something goes wrong with them. No reason to waste money replacing a part that doesn't need replacing.

[iondan]

As a general rule, replace them when something goes wrong with them. No reason to waste money replacing a part that doesn't need replacing.

From my experience with other vendors there always are thresholds after which there is a necessity to change photoconductor unit & fusing unit otherwise there might be problems with the machine.
So my question is what is this threshold for those parts for the machines i mention

[sturmtrooper]

From my experience with other vendors there always are thresholds after which there is a necessity to change photoconductor unit & fusing unit otherwise there might be problems with the machine.
So my question is what is this threshold for those parts for the machines i mention

Worn out fusing units and worn out drum and development units react differently. Generally if you run a fusing unit to death the worst that happens is bad output quality, or for units with sleeve belt fusers you might tear the belt apart. Worn out developer can result in the machine vomiting out toner inside.

The fusing parts of the C300 are rated for 120k. The C2051 fuser is rated for 240k but even the support guide itself says "The fusing unit does have a target yield of 240k. However, the total copy/print volume made by the machine will not reach the target yield of 240K within the machine’s targeted lifetime if the machine is used under the target usage condition (ACV, color ratio, P/J, and C/O).For this reason, the fusing unit is not categorized as a PM part but as a yield part (EM part).
as a PM part but as a yield part (EM part)."

Something to note is that Ricoh rates the lifetime of their machines at five years.

But the reality is that fuser parts generally get replaced when they break or start causing bad output quality regardless of how long or short they have been in the machine.

Bottom line is don't worry that much unless your machine has a quality problem, if it does have your maintenance provider address the problem.

[iondan]

Thanks for the info.
Actually the mpc300 has 180k and no fusing has changed also we suspect that not all the photoconductor units have changed also.
For the MPC2051 has around 210k but the main problem is that probably all the photoconductor units haven't changed .
Is that acceptable? The machines are 6 years old

[sturmtrooper]

Thanks for the info.
Actually the mpc300 has 180k and no fusing has changed also we suspect that not all the photoconductor units have changed also.
For the MPC2051 has around 210k but the main problem is that probably all the photoconductor units haven't changed .
Is that acceptable? The machines are 6 years old

The Drum and development units for the C300 are all rated to 60k so they have probably been changed at least once. The drum on the C2051 is rated to 60k with the development units marked as "replace as needed"

As far as continuing to print they will usually keep going until things get really really bad before throwing a service code.

[iondan]

The Drum and development units for the C300 are all rated to 60k so they have probably been changed at least once. The drum on the C2051 is rated to 60k with the development units marked as "replace as needed"

As far as continuing to print they will usually keep going until things get really really bad before throwing a service code.

Actually in the service menu the dates for installation of drum show the day that the machines was installed with the exception of just one and the meters show the same.
also no one in the company remembers of changing these parts. As far as we remember only toner & waste bottle was changed.

So my understanding is that the company should have changed the drums & for the mpc300 also the fusing unit

[TonerMunkeh]

No, the company will replace the parts when there is a problem with them, regardless of the PM life.

[iondan]

No, the company will replace the parts when there is a problem with them, regardless of the PM life.

Well that is a first , we have machines from others vendors for example konica minolta and everything gets changed when the PM life reaches regardless of problem or not . This is why we pay a specific cost per page that includes that.
If the case was that these parts where changed when they were a real mess and totally worn then there was no need to pay a service contract at the first place with higher cost per page.
In case this is how Ricoh works then we never gonna buy again from them as at the end we will have machines that not worth anything and if we try to sell them who would buy a machine that has nothing changed in years?

[slimslob]

Well that is a first , we have machines from others vendors for example konica minolta and everything gets changed when the PM life reaches regardless of problem or not . This is why we pay a specific cost per page that includes that.
If the case was that these parts where changed when they were a real mess and totally worn then there was no need to pay a service contract at the first place with higher cost per page.
In case this is how Ricoh works then we never gonna buy again from them as at the end we will have machines that not worth anything and if we try to sell them who would buy a machine that has nothing changed in years?

If you are dealing with a direct branch regardless of make, then everything is replaced according to PM table. If you are dealing with an independent dealer, especially a small dealer, PM cycles are frequently pushed, again regardless of the make.