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  1. #11
    Senior Tech 100+ Posts
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    Sep 2010
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    Re: SP C830dn smudges/ghosting in margin

    Quote Originally Posted by aprilynm View Post
    Print doesn't rub off. Going to order a fuser.

    THANK YOU. When the fuser is installed, I'll let you know if the problem is resolved.
    You might want to try stopping the page first, to verify that it's the fuser before ordering. If the marks are on the page before the page reaches the fuser, it's most likely the image transfer belt (ITB).
    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

  2. #12
    Junior Member
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    Feb 2017
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    Re: SP C830dn smudges/ghosting in margin

    New fuser came today. I installed it. That was not the problem. Still have the same scuff marks on my prints.

    Best to try PCU or Transfer Unit next?

    And is it safe to put the old fuser back in? It still had more than 80% of it's life left!

  3. #13
    Junior Member
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    Re: SP C830dn smudges/ghosting in margin

    I missed page 2! I have ordered ITB.

    Will update after installing.

    Thanks!!!!!!

  4. #14
    Senior Tech 100+ Posts
    Join Date
    Sep 2010
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    102
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    29

    Re: SP C830dn smudges/ghosting in margin

    From everything you've said/tried so far, the new ITB unit will most likely fix the problem.
    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

  5. #15
    Junior Member
    Join Date
    Feb 2017
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    Re: SP C830dn smudges/ghosting in margin

    New ITB was the fix! Thanks, fellas. I know where to go now when I need help. You guys were my heroes!

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