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  1. #11
    Trusted Tech 50+ Posts
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    Re: SP C830dn smudges/ghosting in margin

    Quote Originally Posted by aprilynm View Post
    Print doesn't rub off. Going to order a fuser.

    THANK YOU. When the fuser is installed, I'll let you know if the problem is resolved.
    You might want to try stopping the page first, to verify that it's the fuser before ordering. If the marks are on the page before the page reaches the fuser, it's most likely the image transfer belt (ITB).

    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

  2. #12
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    Re: SP C830dn smudges/ghosting in margin

    New fuser came today. I installed it. That was not the problem. Still have the same scuff marks on my prints.

    Best to try PCU or Transfer Unit next?

    And is it safe to put the old fuser back in? It still had more than 80% of it's life left!


  3. #13
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    Re: SP C830dn smudges/ghosting in margin

    I missed page 2! I have ordered ITB.

    Will update after installing.

    Thanks!!!!!!


  4. #14
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    Re: SP C830dn smudges/ghosting in margin

    From everything you've said/tried so far, the new ITB unit will most likely fix the problem.

    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

  5. #15
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    Re: SP C830dn smudges/ghosting in margin

    New ITB was the fix! Thanks, fellas. I know where to go now when I need help. You guys were my heroes!


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