4503 printing PDFs very very slow... Everything else seems to print fine. Firmware?? Do you know if there is something this machine needs to print PDFs efficiently? 3mb size file took about 3 minutes to print. Correct driver is installed
4503 printing PDFs very very slow... Everything else seems to print fine. Firmware?? Do you know if there is something this machine needs to print PDFs efficiently? 3mb size file took about 3 minutes to print. Correct driver is installed
Most likely configured using WSD port rather than TCP/IP. It's almost always the case.
Things I have seen cause slow printing:
1. Print server where lazy it staff does 'new driver' on old printer instead of 'new printer'. Fixed by bypassing print server by adding printer to local workstation with tcp/ip port. Or if you can move a mountain and get their it to completely delete the printer and recreate the printer.
2. Byte counting enabled on tcp/up port. Fixed by disabling byte counting
3. Already listed, print as image thing.
4. Extra protocols slowing down network. Disable appletalk, bonjour, or ipv6 if possible. Sometimes disabling snmp or smb can help too.
4. Excel files printing slow. Open taskmanager and watch the spooler memory usage and then print the job. If it jumps to 5x the size or more the excel file has extra data and formulas. Fixed by deleting last sheet or extra formulas if you can find them, or just copying all the data into a new excel spreadsheet.
5. Rare, but a failing HDD on the printer can do it too. Try formatting it first to see if it improves. If it does I'd replace it.
6. Customer has virus or spyware. Do a disk cleanip and delete files.
In my experience it's mostly on their end. Firmware update, replacing HDD, and disabling protocols is just for show.
Gl
Thanks for the suggestions...its not on wsd...it is on tcp/ip
Yes they are on a server but this particular one i set up on the individual computer using tcp/ip as a new printer with a new driver and still super slow from adobe acrobat pro dc
As for the print as image and all the other protocols I will check all of those and let you know what i found to work (if hopefully any). thank you
one thing that i fine if printing from a web page or a pdf if you save it to computer it will print fine. there might be something like a banner running and doesn't know what to do. also look at print file see how big it is will also help see why it is taking a long time. some time developer of web page trying to protect for copyright will put a big font or something to make file big. That why if you save it will take that part out.
had a client same thing but once she save it then printed it was a lot faster. never know how they created pdf sometimes that is part of the problem.
On those ocasions, one of the first things I do is trying to print the file with another PDF reader (SumatraPDF is my favourite). If it does print faster, then I throw them the ball and explain the problem is with Acrobat - probably an update. Moreso if it happens in some computers and others print fine.
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