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  1. #1
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    Ricoh 4100 Internal Jam Error

    Good evening
    I have a Ricoh SP4100 NL which reports the next error
    Remove internal jam path / Open
    Front cover
    Inside, however, there is no jam
    Removed sensor, clean, but the problem persists.
    Can you help me?
    I can print only from the bypass and not from the drawer 1.
    Tray 1 has nothing broken.
    Is there any way to reset this error?
    It signals jamming when print from tray1.

    Under normal conditions the printer does not report jams



    Thank you
    Last edited by printertnc; 02-02-2018 at 04:33 PM.

  2. #2
    Retired 10,000+ Posts
    Ricoh 4100 Internal Jam Error

    slimslob's Avatar
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    Re: Ricoh 4100 Internal Jam Error

    Internal jam can be anywhere that the paper cannot be seen without opening something. Opening the front cover and, on some models, removing the imaging unit will reveal anything between the registration roller and the fusing entrance. Since the bypass works, the jam is between the paper tray and the registration roller, pull out the paper tray and check for a sheet of paper fed out about 1 inch or with a smudge where the feed roller has turned against the paper but not fed it out, dirty or bad feed roller.

  3. #3
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: Ricoh 4100 Internal Jam Error

    Quote Originally Posted by printertnc View Post
    Good evening
    I have a Ricoh SP4100 NL which reports the next error
    Remove internal jam path / Open
    Front cover
    Inside, however, there is no jam
    Removed sensor, clean, but the problem persists.
    Can you help me?
    I can print only from the bypass and not from the drawer 1.
    Tray 1 has nothing broken.
    Is there any way to reset this error?
    It signals jamming when print from tray1.

    Under normal conditions the printer does not report jams



    Thank you
    When printing from tray 1, where does the paper stop at? Just curious, as there's a tiny chance the rollers that feed paper out of tray 1 are worn out, or you've got some bad paper.

  4. #4
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    Re: Ricoh 4100 Internal Jam Error

    [QUOTE=printertnc;592459]Good evening
    I have a Ricoh SP4100 NL which reports the next error
    Remove internal jam path / Open
    Front cover
    Inside, however, there is no jam
    Removed sensor, clean, but the problem persists.
    Can you help me?
    I can print only from the bypass and not from the drawer 1.
    Tray 1 has nothing broken.
    Is there any way to reset this error?
    It signals jamming when print from tray1.

    Under normal conditions the printer does not report jams



    Thank you[/Make sure your re on the right switch use logging data of SMC report to be sure.

  5. #5
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    Re: Ricoh 4100 Internal Jam Error

    Quote Originally Posted by Iowatech View Post
    When printing from tray 1, where does the paper stop at? Just curious, as there's a tiny chance the rollers that feed paper out of tray 1 are worn out, or you've got some bad paper.
    The paper on tray 1 does not even start, the rollers are ok, I changed the clutch but the problem persists.
    What can it be?
    If there is no sheet of paper in the tray 1 from a jam. But the card is not there
    If I turn the paper take-up roller by hand it moves all the part of the clutch so it's not a mechanical problem

  6. #6
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: Ricoh 4100 Internal Jam Error

    Take the toner out and put the machine on it's back. Take the feed roller out. On the green push handle a little tab breaks off that moves the shaft away so you can change the roller. If this little tab is broken, the feed shaft isn't pushed back into position to drive the roller. Also, there are two sensor actuators that can break or come off. Check those. Is it also detecting the correct paper size?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  7. #7
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    Re: Ricoh 4100 Internal Jam Error

    Hi
    Great News!!!!
    Problem risolved
    Changed the Sensor And Paper Feed Clutch.

    Thanks to all!!!

    Bye

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