430dn reset to factory

**tufbnme** · 02-22-2019

Can someone please pm me with the procedure to reset a SPC430DN back to factory? I have a customer who's IT guru changed the admin username and password as well as the supervisor. Cannot log into the web interface or panel. Best I have is I can get into the service mode. Tried clearing the memory but still no go.
Thanks

**slimslob** · 02-22-2019

Originally Posted by tufbnme

Can someone please pm me with the procedure to reset a SPC430DN back to factory? I have a customer who's IT guru changed the admin username and password as well as the supervisor. Cannot log into the web interface or panel. Best I have is I can get into the service mode. Tried clearing the memory but still no go.
Thanks

And that IT guru won't give you the passwords? If not tell him that he will be sued for the cost, parts and labor, to replace the NVram.

**Phil B.** · 02-22-2019

Originally Posted by slimslob

And that IT guru won't give you the passwords? If not tell him that he will be sued for the cost, parts and labor, to replace the NVram.

Come on Slim.. you know those 'IT gurus' NEVER screw da pooch and it is ALWAYS either " that stupid tech " or " that DAMN machine"!

**tufbnme** · 02-25-2019

What I guess I'm asking is do I have to change the NVRAM to get back to default or is there a backdoor into a reset like the copiers?

**zed255** · 02-25-2019

Check for a PM.

**andrib** · 04-03-2023

Hello, can I get same info to pm? Thank you.

**andrib** · 04-04-2023

Hi, thanks I know this SP code but how to enter to Factory sp mode on this machine. Because this machine doesn't have numbers keys.

**kevint** · 06-01-2023

Hello, I can someone PM the instructions to reset to factory to me also? I inherited this printer when the office shut down and the person who create the admin password is nowhere to be found. Thank you.