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  1. #11
    Nurse Ratched of Repair 250+ Posts KopyKat's Avatar
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    Quote Originally Posted by Eric1968 View Post
    I don't think it's a good idea to tell a non-tech the way to enter the service mode. The service mode is for technicians who know what they're doing, not for customers!
    You can do a lot of damage if you don't know what you're doing!

    You can simply reset the 544 Service Call, but what caused this SC??? I bett this SC will return.
    I'm with you on this one. SP's are for trained techs.




    Relax! This firmware injection won't hurt...but it will take 45 minutes.

  2. #12
    Hans
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    Quote Originally Posted by Eric1968 View Post
    I don't think it's a good idea to tell a non-tech the way to enter the service mode. The service mode is for technicians who know what they're doing, not for customers!
    You can do a lot of damage if you don't know what you're doing!

    You can simply reset the 544 Service Call, but what caused this SC??? I bett this SC will return.
    You are wright, some one who don't have the knowledge, will damage his machine, I also think he will not be able to find this forum. Eric1968, for your information I am an engineer in mechanics, electronics and computer sciences. it is just I don't have the technical schematic drawings of the machine, so I am not some one in a office behind the books, I know what I was doing.

    and everyone repeated that my changing of the password has nothing to do with this problem, I was just putting the moment that the error acquired in view.

    I was overwhelmed when I saw how much response I had from people trying to help me. The people that help other people just from the goodness of their hart, will not be forgotten,
    what goes around comes around.

    I will later update my profile so you know what my knowledge is, if someone needs help in that area and I can help, I will be glad to do so,

    thank you all,
    Hans

    Last edited by h.lubecks; 03-09-2009 at 12:04 AM.

  3. #13
    Technicien de copieur 100+ Posts Zoren's Avatar
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    no guts, no glory man......

    Just came out from hybernation.....

  4. #14
    Hans
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    Quote Originally Posted by Zoren View Post
    no guts, no glory man......
    I know the reason of this error, I live in a place in Belgium, where the power is very unstable, time to time you see the light strength change, so what I think is I was operating the machine, then a paper with windows test page came out, and very clear, no one was printing anything, so it had low temperature and it trigger the fueser, it is working fine now, I will put an UPS on the machine so it gets constant power.

    what do you think?


  5. #15
    senior tech 50+ Posts fitsy.13's Avatar
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    Quote Originally Posted by h.lubecks View Post
    I know the reason of this error, I live in a place in Belgium, where the power is very unstable, time to time you see the light strength change, so what I think is I was operating the machine, then a paper with windows test page came out, and very clear, no one was printing anything, so it had low temperature and it trigger the fueser, it is working fine now, I will put an UPS on the machine so it gets constant power.

    what do you think?
    to right we are here to help each other


  6. #16
    Impulse Drive Engineer 250+ Posts CableGuy's Avatar
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    Quote Originally Posted by Eric1968 View Post
    I don't think it's a good idea to tell a non-tech the way to enter the service mode. The service mode is for technicians who know what they're doing, not for customers!
    You can do a lot of damage if you don't know what you're doing!

    You can simply reset the 544 Service Call, but what caused this SC??? I bett this SC will return.

    I agree with you here, we had a customer who found the codes online, then proceeded to rest the machine using 801..... not once but twice in 6 months.... Do you have any idea how long it takes to reprogramme a colour machine!? I strongly suggest that these codes should not be given to non-trained people. Because if it goes wrong, it will wind up on your doorstep.


  7. #17
    Technicien de copieur 100+ Posts Zoren's Avatar
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    Quote Originally Posted by h.lubecks View Post
    I know the reason of this error, I live in a place in Belgium, where the power is very unstable, time to time you see the light strength change, so what I think is I was operating the machine, then a paper with windows test page came out, and very clear, no one was printing anything, so it had low temperature and it trigger the fueser, it is working fine now, I will put an UPS on the machine so it gets constant power.

    what do you think?

    so i was right on my 1st reply.. only a sudden power surged can trigger that fuser error...

    UPS/APC is the best way to avoid that problem the second time....

    Just came out from hybernation.....

  8. #18
    Technician darachen's Avatar
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    Any reply to help one another is aprreciated provided that it is from goodwill . The receiver have to interpret intelligently otherwises "you break it you pay for it" .
    The problem is not only knowledge but also material ( manual service ).
    "The mind are like parachute they only function when they are open". My 2 cents .
    Best regards.


  9. #19
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    @Hans

    I'm not questioning your knowledge about electronics, mechanics etc, but I have seen people messing around in the Service Mode switching thing on and off, and making adjustments.
    So I get a little bit nervous when I see someone, who hasn't done Ricoh training, make adjustments in the Service Mode.

    Eric


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