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  1. #1
    Hans
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    Angry Aficio 1224c Error code Sc544

    Hi intelligent people,

    I have an Aficio 1224c and, it was working fine until I changed the password for operator tools, 2 min, after that a windows test came out, it was less dark, after that I have this message: code SC 544

    the button of the printer is lighting red, and a service key is also lighting red.
    can I rest this, and if the thermostats are defective, where can I find them?
    I don't have the service manual, only users manual.

    thanks for the help,

    greetings, Hans.


  2. #2
    Vacuum Cleaning Expert 1,000+ Posts iMind's Avatar
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    Quote Originally Posted by h.lubecks View Post
    Hi intelligent people,

    I have an Aficio 1224c and, it was working fine until I changed the password for operator tools, 2 min, after that a windows test came out, it was less dark, after that I have this message: code SC 544

    the button of the printer is lighting red, and a service key is also lighting red.
    can I rest this, and if the thermostats are defective, where can I find them?
    I don't have the service manual, only users manual.

    thanks for the help,

    greetings, Hans.
    Changing the password has nothing to do with the service code that pop´t up, you have a fuser problem, call in a Tech.

    We can all Win, but at the end we all loose. Save the greyhound

  3. #3
    Hans
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    Unhappy

    Quote Originally Posted by iMind View Post
    Changing the password has nothing to do with the service code that pop´t up, you have a fuser problem, call in a Tech.
    Thank you for your fast replay,
    but I don't have a service contract, and it is very expensive for me now to get one.

    I have some knowledge about electronics, just don't know where to look!
    I don't know it is possible for me to get the schematic drawings for this machine? or a manual that can help?

    greetings, Hans


  4. #4
    Technicien de copieur 100+ Posts Zoren's Avatar
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    like the 1st reply says, it does not concern what u changed when that code appeared... only a power surge can trigger a fixing error... unless u were unfortunate that a thermistor went open.....

    try to reset the machine first. before you tear apart your fixing unit

    Just came out from hybernation.....

  5. #5
    Hans
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    Quote Originally Posted by Zoren View Post
    like the 1st reply says, it does not concern what u changed when that code appeared... only a power surge can trigger a fixing error... unless u were unfortunate that a thermistor went open.....

    try to reset the machine first. before you tear apart your fixing unit
    Merci mon frere Zoren,

    I don't know how to reset it,

    I have also found the error codes

    544 A
    The dual monitoring circuitry of the
    BICU detects extremely high
    temperature and tripped the relay circuit
    off.
    • Power supply unit defective
    • I/O board (IOB) defective
    • BICU defective
    • Fusing thermistor defective

    where to find this relay circuit, to rest it?

    thanks a lot,

    greetings Hans


  6. #6
    Technicien de copieur 100+ Posts Zoren's Avatar
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    im not familiar with Aficio 1224c if its the same procedure with other ricoh digital models when resetting error codes but you can try...


    Quote Originally Posted by h.lubecks View Post
    I have also found the error codes 544 A

    The dual monitoring circuitry of the BICU detects extremely high temperature and tripped the relay circuit off.

    • Power supply unit defective
    • I/O board (IOB) defective
    • BICU defective
    • Fusing thermistor defective
    greetings Hans
    But if these hardwares you mentioned have a problem, you wont be able to reset it just like i mentioned in your PM.... better ask a copier tech'n to check it first....

    Last edited by Zoren; 03-06-2009 at 01:27 PM.
    Just came out from hybernation.....

  7. #7
    Technician
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    How to clear SC544

    Hans,

    Im guessing from your posts that your not a trained tech, so let me laymans terms it for you.

    SC544 is a fuser error and as said previously has nothing to do with your password change.

    The SC544'A' is a code type 'A' which means it will not clear by itself, it needs a technician to reset it.

    If you want I can talk you through re-setting, but it will need to be over the phone as it will take a few minutes and is to long for this post.

    Please feel free to give me a call (my number is at www.inception.co.uk).

    If your not from the UK, our UK code is +44 and drop the 0 at the start of the number.

    Regards

    Gareth


  8. #8
    senior tech 50+ Posts fitsy.13's Avatar
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    Quote Originally Posted by h.lubecks View Post
    Merci mon frere Zoren,

    I don't know how to reset it,

    I have also found the error codes

    544 A
    The dual monitoring circuitry of the
    BICU detects extremely high
    temperature and tripped the relay circuit
    off.
    • Power supply unit defective
    • I/O board (IOB) defective
    • BICU defective
    • Fusing thermistor defective

    where to find this relay circuit, to rest it?

    thanks a lot,

    greetings Hans
    its not a high temperture it low temp on the fuser unit enter the service mode which is 107 and the clr buttton press copy mode then 7 data log and scrol down to sc-reset
    turn machine of and on


  9. #9
    Hans
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    Smile

    Quote Originally Posted by fitsy.13 View Post
    its not a high temperture it low temp on the fuser unit enter the service mode which is 107 and the clr buttton press copy mode then 7 data log and scrol down to sc-reset
    turn machine of and on

    Thank you all for the help,

    the reset was successful, it works again OK!


  10. #10
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    I don't think it's a good idea to tell a non-tech the way to enter the service mode. The service mode is for technicians who know what they're doing, not for customers!
    You can do a lot of damage if you don't know what you're doing!

    You can simply reset the 544 Service Call, but what caused this SC??? I bett this SC will return.


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