Need help on Ricoh 2027

[pmtvn]

I need your help,

I have installed a second hand Rocoh Africo 2027 machine and I have followed step to install driver,
1. Network Taiwan.
2. RCPS driver.
3. Destopbinder.

I can print, scan...etc but I am facing a big problem with print now,
My printer is not print all pages as I want.

Exp. my word document has 20 pages, when I choose print. The print line in word is just run up to 10 and only 10 pages printout.

I have re-installed driver many time and sometime this problem is solved and come back again.

Could someone please help to tell me what is wrong with my system?

Thanks a lot,
Hung,

[TonerMunkeh]

Try the PCL5 driver and see what happens.

[pmtvn]

Hi TonerMunkeh,

I have try PLC, PCL 5e, PCL 6 - All working fine, print all pages I need.
But with there driver I can not use all paper tray and bypass tray also.
Also, I can not do some setting like RCPS.

Pl. help,
Thanks, Hung,

[PinevskiS]

Hi TonerMunkeh,

I have try PLC, PCL 5e, PCL 6 - All working fine, print all pages I need.
But with there driver I can not use all paper tray and bypass tray also.
Also, I can not do some setting like RCPS.

Pl. help,
Thanks, Hung,

Try download printer drive NRG Central Support Services
machine DSM 622

[D_L_P]

What version of word are you using? What operating system are you using?
It sounds more like an issue with word. Is it retaining print settings from a previous (10 page) job?

Try downloading and updates for your version of Word.

[pmtvn]

"""Try download printer drive NRG Central Support Services
machine DSM 622""" - My machine is Ricoh Africo 2027 - Pl. why I need to use driver of DSM 622?

""""What version of word are you using? What operating system are you using?
It sounds more like an issue with word. Is it retaining print settings from a previous (10 page) job?

Try downloading and updates for your version of Word."""

I am using Vista Ultimate 32bit.
Office 2007 service pack 2.
All up-to-date because I am using auto update.

I have a same problem with a desktop using XP SP2. Office 2007 SP2.

Pl. see also the error as below:

RPCS Error Report
Version 2c.9.5a
Error type Syntax Error
Error info. 800126: Internal Error 3.

Thanks for your help,
Hung,

[Venom]

When problem occurs, does it work properly from your laptop?

[Vulkor]

I'm betting its Page settings in WORD. Word will override print driver settings.

[pmtvn]

Hi Venom, Vulkor,

- I have same problem with Laptop and destop (we have 3 laptops, 1 destop). All laptop using the same system: Vista Ultimate 32bit, Office 2007 SP2.
- I am facing the same problem when print in Acrobat, Excel.... something more than 1 pages.

Thanks for your help,
Hung,

[Venom]

Perhaps a bad NIC