Hi,
I have a customer with a Savin fax that checks out as a Ricoh that uses the Type 150 drum unit and toner.

The moden will not complete the handshake so the fax will not send.
I repalced the modem with one I got from World of Fax in New York.

Same problem... Customer wants machine repaired, We cannot keep buying parts to try. Any Ideas???? or does anyone have a Ricoh machine they would like to sell on the cheap?

Our Customer really likes his machine.

Any help is appreciated.