hi friends
in ricoh color multifunction spc410 when we give a print job, the display in m/c shows 'printing' and hang. firmwares upgraded and memory also upgraded and network is perfect. what can be the possibilities?
hi friends
in ricoh color multifunction spc410 when we give a print job, the display in m/c shows 'printing' and hang. firmwares upgraded and memory also upgraded and network is perfect. what can be the possibilities?
Have you checked that documents are spooling up and clearing the print queue ok on the server side?
The RPCS raster driver can produce some huge spool sizes which can take a while to transfer across the network.
It might be worth testing the printer directly with a laptop off the customers network to see if you can recreate the problem.
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother
Ditch the rpcs and go to the pcl driver. Rpcs is pretty but not that pretty.
What type of port are you using?? direct lpt1, ip,raw or lpr...?
Last edited by Tonerbomb; 04-20-2007 at 11:33 PM.
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