Printing Problems
I am trying to print a duplex job consisting of an odd number of pages to letterhead (or preprinted, or prepunched) paper that I've placed in the paper tray. However, when I print the job, the last page prints with the image upside down--this has the effect of "placing" the letterhead, preprinted image, or prepunched holes, in the wrong location. What can I do to print my jobs correctly?
Answer
In our older machines, this can be resolved by having a technician change the setting of one of the machine's bit switches. The technician should turn on printer bit switch 2, bit 4. In our newer machines, when printing to letterhead, prepunched, or preprinted paper, simply set a user tools setting. The user tools setting is accessed by first pressing the User Tools/Counter button, then selecting Printer Features, then selecting the System tab, then pressing the Next button, and finally selecting Letterhead Setting. The Letterhead Setting can be set to OFF, ON (ALWAYS), or AUTO DETECT. When OFF (the default) is specified, original images are rotated 180 degrees, and this may cause the problems you are seeing with your jobs. Setting the machine to AUTO DETECT will allow the machine to detect whether letterhead, preprinted, or prepunched paper is being used, and will rotate the image appropriately. Setting the function to ON (ALWAYS) forces the machine to never rotate an original image.
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