Aficio AP 3800C Error code SC 389

[charelsp]

Hi folks, have an Ap3800C here with the error code SC 389. Does anybody have an idea what this means? Costumer says machine worked fine until now, magenta toner replaced recently. Thanks for any suggestion.

[unisys12]

SC389 - Development Gama Error, Magenta

Possible causes...

- Unsuitable toner density
- Toner supply mechanism problem
- Laser exposure problem
- Image transfer problem

Since you said that the magenta toner was recently changed, then I would go right there and you should find your problem. Make sure it is the correct OEM toner. Check that your pump is working properly and that the toner tubes are not clogged.

Follow the magenta toner, and you should find your problem.

[Tonerbomb]

SC389 - Development Gama Error, Magenta

Possible causes...

- Unsuitable toner density
- Toner supply mechanism problem
- Laser exposure problem
- Image transfer problem

Since you said that the magenta toner was recently changed, then I would go right there and you should find your problem. Make sure it is the correct OEM toner. Check that your pump is working properly and that the toner tubes are not clogged.

Follow the magenta toner, and you should find your problem.

Ditto!!

[charelsp]

Ok ok, thanks guys for the helpfull information, got the shematics now although.