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  1. #1
    charelsp
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    Question Aficio AP 3800C Error code SC 389

    Hi folks, have an Ap3800C here with the error code SC 389. Does anybody have an idea what this means? Costumer says machine worked fine until now, magenta toner replaced recently. Thanks for any suggestion.


  2. #2
    Service Manager 250+ Posts unisys12's Avatar
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    SC389 - Development Gama Error, Magenta

    Possible causes...

    - Unsuitable toner density
    - Toner supply mechanism problem
    - Laser exposure problem
    - Image transfer problem

    Since you said that the magenta toner was recently changed, then I would go right there and you should find your problem. Make sure it is the correct OEM toner. Check that your pump is working properly and that the toner tubes are not clogged.

    Follow the magenta toner, and you should find your problem.


  3. #3
    AutoMajical Resolutionist 2,500+ Posts
    Aficio AP 3800C Error code SC 389

    Tonerbomb's Avatar
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    Quote Originally Posted by unisys12 View Post
    SC389 - Development Gama Error, Magenta

    Possible causes...

    - Unsuitable toner density
    - Toner supply mechanism problem
    - Laser exposure problem
    - Image transfer problem

    Since you said that the magenta toner was recently changed, then I would go right there and you should find your problem. Make sure it is the correct OEM toner. Check that your pump is working properly and that the toner tubes are not clogged.

    Follow the magenta toner, and you should find your problem.
    Ditto!!

    Mystic Crystal Revelations

  4. #4
    charelsp
    Guest
    Ok ok, thanks guys for the helpfull information, got the shematics now although.


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