Originally Posted by
ChicagoJay
I'm pretty sure the original post said the 'Printer Configuration' button was grayed out.
Unfortunately, I'm in the same boat, which is what brought me here. I just downloaded a fresh (7 year-old) copy of SOM 2.05 from Ricoh, and attached via USB to a C231N with the SC 542 error. We have hundreds of 410s, 4100s, and other Ricoh printers, and they almost all give us fuser errors after a power outage. These printers that require SOM to reset the error are really annoying. I hope someone has an answer as to why the 'Printer Configuration' button might be grayed out, and how to make it clickable again.
Thanks!
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Jay Duff
Mannheim School District 83
Franklin Park, IL USA
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