Hello. I am currently trying to clear an sc542 code from a ricoh c232 that had recently been through a varity of brown-outs/building power failures. I have the pcl6 driver, som installed, and have the printer installed via tcp/ip. The som connectes to the printer, reads toner levels, displays the current error code. However, when I try to move to user tools the Printer Configuration is greyed out and unselectable. My understanding of this printer is that this is the way/area to handle this process. Does anyone have any suggestions or ideas why this is occurring. Thanks
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