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  1. #1
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    Ricoh Aficio SP C232DN error: SC542

    Hello. I am currently trying to clear an sc542 code from a ricoh c232 that had recently been through a varity of brown-outs/building power failures. I have the pcl6 driver, som installed, and have the printer installed via tcp/ip. The som connectes to the printer, reads toner levels, displays the current error code. However, when I try to move to user tools the Printer Configuration is greyed out and unselectable. My understanding of this printer is that this is the way/area to handle this process. Does anyone have any suggestions or ideas why this is occurring. Thanks


  2. #2
    Service Manager 250+ Posts
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    Sc 542 is a fuser error.first this needs to fixed and then the code needs to be reset in sp mode to continue printing


  3. #3
    Field Supervisor 10,000+ Posts


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    Exclamation Re: Ricoh Aficio SP C232DN error: SC542

    This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

    Paul@justmanuals.com



  4. #4
    Senior Tech 100+ Posts Choro1dal's Avatar
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    Re: Ricoh Aficio SP C232DN error: SC542

    As ss12 said, SC542 is a fuser related error code, this will need to be reset.

    Probable causes are:

    Defective thermistor
    Incorrect power supply input at the main power socket
    Defective fusing lamp

    Corrective actions :
    1. Check the voltage of the wall outlet.
    2. Replace the fusing unit
    3. Replace the fusing lamp.

    Resetting the code:

    Execute "Fuser SC Reset" with SOM (printer models) or "Engine Maintenance Menu" (MF model) to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated.



  5. #5
    Steve@Kings 50+ Posts Kings's Avatar
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    Re: Ricoh Aficio SP C232DN error: SC542

    Would help if Maintenance menu was in the bleeeeeeding thing


  6. #6
    Senior Tech 100+ Posts Choro1dal's Avatar
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    Re: Ricoh Aficio SP C232DN error: SC542

    Install Smart organising monitor and configure for your device.

    From the User Tools tab select 'Printer Configuration'.
    Input the acccess code and select 'OK'.
    Choose the 'SP mode 2' tab from the Printer Configuration window.
    Select 'Fuser SC Reset'.


  7. #7
    AutoMajical Resolutionist 2,500+ Posts


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    Re: Ricoh Aficio SP C232DN error: SC542

    If this fine POS is the box I think it is, It's not a Ricoh made box. Fusers are a common failure and best advice is to sell them a real machine. If your on a service with supplies contract your probably upside down anyway.

    Mystic Crystal Revelations

  8. #8
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    Re: Ricoh Aficio SP C232DN error: SC542 access code

    Quote Originally Posted by Choro1dal View Post
    Install Smart organising monitor and configure for your device.

    From the User Tools tab select 'Printer Configuration'.
    Input the acccess code and select 'OK'.
    Choose the 'SP mode 2' tab from the Printer Configuration window.
    Select 'Fuser SC Reset'.
    Doesn't anyone know the access code. Thanks in advance.

    Found it on forum, Admin074. Thank you

    Last edited by ameritech; 04-12-2012 at 01:34 AM. Reason: Solution found

  9. #9
    Trusted Tech 50+ Posts oswaldo160's Avatar
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    Re: Ricoh Aficio SP C232DN error: SC542 access code

    Quote Originally Posted by ameritech View Post
    Doesn't anyone know the access code. Thanks in advance.

    Found it on forum, Admin074. Thank you

    Thanks, ameritech.

    The code fuction.


  10. #10
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    Re: Ricoh Aficio SP C232DN error: SC542

    Quote Originally Posted by Choro1dal View Post
    Install Smart organising monitor and configure for your device.

    From the User Tools tab select 'Printer Configuration'.
    Input the acccess code and select 'OK'.
    Choose the 'SP mode 2' tab from the Printer Configuration window.
    Select 'Fuser SC Reset'.
    I'm pretty sure the original post said the 'Printer Configuration' button was grayed out.

    Unfortunately, I'm in the same boat, which is what brought me here. I just downloaded a fresh (7 year-old) copy of SOM 2.05 from Ricoh, and attached via USB to a C231N with the SC 542 error. We have hundreds of 410s, 4100s, and other Ricoh printers, and they almost all give us fuser errors after a power outage. These printers that require SOM to reset the error are really annoying. I hope someone has an answer as to why the 'Printer Configuration' button might be grayed out, and how to make it clickable again.

    Thanks!

    --
    Jay Duff
    Mannheim School District 83
    Franklin Park, IL USA


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