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  1. #1
    Technician trektech's Avatar
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    Ricoh SP3400N SC542 reset help

    A customer has one of these little printers and after a power failure the web monitor reports an SC542
    error. With only a Start/Stop button and a Reset Button on the printer, I have no idea on how to get into SP mode to reset.
    Can someone give me the reset procedure for this printer?
    if I need to reset through the Web Monitor, what is the default admin password?

    Thanks for the help!


  2. #2
    How'd ya manage that? 500+ Posts zed255's Avatar
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    Re: Ricoh SP3400N SC542 reset help

    IIRC, you need to access the SP setting via SmartOrganizingMonitor from the print driver properties panel. Access the settings with Admin074 as the password, Capital 'A' and a zero.

    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

  3. #3
    Technician trektech's Avatar
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    Re: Ricoh SP3400N SC542 reset help

    Quote Originally Posted by zed255 View Post
    IIRC, you need to access the SP setting via SmartOrganizingMonitor from the print driver properties panel. Access the settings with Admin074 as the password, Capital 'A' and a zero.
    Thanks Zed!

    Finally got it reset but thought I'd share something I found.
    This account is all Macintosh. I had to download the SOM as it is separate or not accessible though the Mac PPD. Only the web monitor, or embedded web page.
    after downloading the SOM and attempting to access the SP, the password you kindly gave me did not allow access.
    fortunately, they had one Windows PC on the network and there, accessing the same way as on the Mac, the password did work and I got it reset.

    Thanks again for the help.


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