please whait ????

**andreasd** · 12-10-2012

I have a Ricoh MP 4000 The machine starts and stick In the indication PLEASE WAIT
I changed the controller board but nothing happened.
someone maybe knows something about this problem ??
I would appreciate some help on this problem
because it plagues me a long time now

**Bantams** · 12-10-2012

usually its the HDD unplug the HDD and see what happens then plug it back in and try to format it.

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**andreasd** · 12-12-2012

thanks ! but the machine is the model MP 4000B without HDD have just one RAM and one SD card.

**andreasd** · 12-13-2012

Originally Posted by Bantams

usually its the HDD unplug the HDD and see what happens then plug it back in and try to format it.

thanks ! but the machine is the model MP 4000B without HDD have just one RAM and one SD card.

**copiman** · 12-13-2012

Bantams is right. Just unplug the HDD and power on the copier. It will probably go ready. If so power down and plug in the HDD, power on the copier. As Bantams stated, reformat the HDD. Keep in mind you will loose the address book when you reformat, so back it up before doing it. If you end up having to replace the HDD, you can leave it unplugged until you return with one. You loose some functionality, but they will not be completely down. By the way, this is common with Ricohs. By the way, Born in Verdun. Good luck.

**collme** · 12-14-2012

Originally Posted by andreasd

thanks ! but the machine is the model MP 4000B without HDD have just one RAM and one SD card.

I thought all MP4000B come with a HDD, it is the extra memory that is an optional extra needed if the enhanced print option is installed. HDD is standard I am sure.

**Debs1964** · 12-14-2012

Originally Posted by collme

I thought all MP4000B come with a HDD, it is the extra memory that is an optional extra needed if the enhanced print option is installed. HDD is standard I am sure.

I thought so too, but I've just looked it up, it is standard with the MP4000, but an option on the MP4000B

**collme** · 12-14-2012

Originally Posted by Debs1964

I thought so too, but I've just looked it up, it is standard with the MP4000, but an option on the MP4000B

Oh i stand corrected, Good spot Debs. I am surprised by that. Had a "please wait on an MP2550 russian C5 which ended up being the display control board but only had it on an MP4000B when HDD or control board failed. I have a shed load of these in our biggest customer as well so will be interested if a solution is found.