Sorry should have read the post a bit better.
That aside, we had the same issue with a customer with a MP5500.
Changed everything, still did it.
We ended up moving the copier to a different location in the office and the problem disappeared.
Finally figured out it was on a different power supply phase. We put it back in the same location and fitted a power supply
spike / filter supressor and issue went away. Not really sure what the cause was as the machine had been in place for a long time.
We looked at the SC log and the times recored for the SC were like 2-3am in the morning, we could only put it down to someting heavy starting up in the aera at that time and causing a power surge. Had the Power board put a recorder on the outlet, but as usual they found / would not admit to anything. Food for thought. Good luck.
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