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  1. #11
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    Did you format the partition or just create a new one? I did exactly the same to an MPC2500 4 hours ago and it worked perfectly. Re-partition it but don't format it or assign a drive letter to it.

    Computers are serious tools, Michael!

  2. #12
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    I bought a new 80GB drive and formated it and still get Failed. Anyone with any ideas?


  3. #13
    Service Manager 2,500+ Posts
    SP C811 "Problem with Hard Disk"  & "Address Book Data Error"

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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    Quote Originally Posted by haitises View Post
    I bought a new 80GB drive and formated it and still get Failed. Anyone with any ideas?
    Excuse me for being late to the party here, but you haven't referred to the removal and formatting of "both" drives.
    I'm fairly certain that this printer utilizes 2 HDD's like the copier version (C3500/4500)?
    If so, you can't simply replace with another IDE drive, they 2 need to be a matched set: Same make, model, size, speed etc.
    Size doesn't matter (that's what she said), as long as they're at least 80Gb

    Whereas the C2500 Tonermunkeh refers to above (if I'm not mistaken) only uses a single HDD


  4. #14
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    Although on page 602 & 603 of the SP C811 manual has two references that say ".... replace hard disks" I cant find where the other drive would be.


  5. #15
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    Now the printer screen has gone blank! It was giving me 998 code right before that after taking a long time to boot. I figured it was configuring the drive. But know screen will not light up. Pls someone send me some light!


  6. #16
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    Quote Originally Posted by haitises View Post
    Now the printer screen has gone blank! It was giving me 998 code right before that after taking a long time to boot. I figured it was configuring the drive. But know screen will not light up. Pls someone send me some light!
    Still haven't been able to get the machine back up. Pls can anyone send me some ideas as to what to look for?


  7. #17
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    My tech has the machine now and he says it might be the I/O Board. He doesn't have one to test it with. Is there a way to test the one on the machine? If not where can I find a used one?


  8. #18
    Just a fellow wanderer 2,500+ Posts Iowatech's Avatar
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    Sounds like it is the controller board, the board that the cables from the hard drive connect to. Hopefully that is the I/O board you are referring to.
    As for getting a used replacement board, you might post a request here: For Sale, Trade, or Wanted .


  9. #19
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    Re: SP C811 "Problem with Hard Disk" & "Address Book Data Error"

    Yeah, that's the one. Good idea. I'll post and see what happens.


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