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  1. #1
    scadorette
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    Scan Smb on windows 8 with mpc3500

    Hello, when i scan smb with a mpc305 with the lastest firmware its working but when i scanning with mpc 3500 with lastest firmware with the same confing to mpc305 its not working well. i dont know if anybody see that.

    thanks

    stephane
    I am not on the good forum i change it

    Last edited by scadorette; 10-30-2013 at 09:42 PM. Reason: I am not in the good forum

  2. #2
    Legendary Frost Spec Tech 2,500+ Posts
    Scan Smb on windows 8 with mpc3500

    Akitu's Avatar
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    Re: Scan Smb on windows 8 with mpc3500

    Quote Originally Posted by scadorette View Post
    Hello, when i scan smb with a mpc305 with the lastest firmware its working but when i scanning with mpc 3500 with lastest firmware with the same confing to mpc305 its not working well. i dont know if anybody see that.

    thanks

    stephane
    I am not on the good forum i change it

    Last I heard Ricoh was still working on firmware updates to support windows 8. Not sure what that present status is, to my knowledge only the newest machines will have support for it and they're retroactively upgrading firmware on older machines. If it's desperately needed, contact Ricoh and they may be able to hook you up with custom firmware if you're an authorized tech.
    Cthulhu for president! Why settle for the lesser evil?

  3. #3
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: Scan Smb on windows 8 with mpc3500

    For the MPC305: Windows 8 scanning is supported with System/Copy v3.13 or later and Network Support v12.28 or later, if you have these both updated to this level then re-check your settings.
    Last edited by ruben; 10-31-2013 at 12:51 AM.

  4. #4
    Retired 10,000+ Posts
    Scan Smb on windows 8 with mpc3500

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    Re: Scan Smb on windows 8 with mpc3500

    Windows 8 SMB scanning requires Special/Custom Network Support firmware version v520 LRC0451 released January 11 of this year. If you only have v520 (no LRC0451 after it) released in August of 2010, it will not scan to Win 8 or Server 2012.

    You will have to obtain and install the Special/Custom firmware. This is true of any MFD taken out of production prior to the introduction of Win 8.

  5. #5
    Service Manager 2,500+ Posts
    Scan Smb on windows 8 with mpc3500

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    Re: Scan Smb on windows 8 with mpc3500

    Also, if you have installed Windows 8.1, it has a bug which disables the SMB protocol, and will hopefully have a fix for it in November. Way to go MS!!

    Read about it here:

    Windows 8.1 and Windows Server 2012 R2 General Availability Update Rollup

    (Thanks to 'Doinbox' for bringing this to our attention in the 'Connectivity forum' here:Windows 8.1 Update breaks SMB protocol. )

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