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  1. #1
    Technician lukeh's Avatar
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    mpc 2000 jaming at power on

    hi all

    was wondering if anyone has come across a simlar issue i am having on a mpc 2000 it jams intermitantly either before or after registration
    but it doesnt record it on the smc only sc/jam counter that increases is the jam at power on any ideas or answer to this issue will be great thanks
    i was thinking could it be the front door switches ? what does jam at power on mean?


  2. #2
    Field Supervisor 5,000+ Posts slimslob's Avatar
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    Re: mpc 2000 jaming at power on

    It means that a piece of paper was detected in the paper path when the machine was turned or when a door was closed. If the machine has am external finisher, the usual cause is the jam door switches on the bridge unit. Replace the switches and make sure that all firmware is up to date.


  3. #3
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: mpc 2000 jaming at power on

    I think it was 4 years ago. MP C2000 with intermittend jams. Turned out to be a bad push-switch for the waste toner container. These jams also do not show up on the jam history.


  4. #4
    Technician lukeh's Avatar
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    Re: mpc 2000 jaming at power on

    Thanks guys will check it out


  5. #5
    Field Supervisor 5,000+ Posts slimslob's Avatar
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    Re: mpc 2000 jaming at power on

    Quote Originally Posted by Eric1968 View Post
    I think it was 4 years ago. MP C2000 with intermittend jams. Turned out to be a bad push-switch for the waste toner container. These jams also do not show up on the jam history.
    Possibly the same push switches used on the bridge unit?


  6. #6
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: mpc 2000 jaming at power on

    Quote Originally Posted by slimslob View Post
    Possibly the same push switches used on the bridge unit?
    Exactly the same...


  7. #7
    Technician lukeh's Avatar
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    Ended up being push switch on waste toner bottle thanks


  8. #8
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    Re: mpc 2000 jaming at power on

    If the machine has a bridge unit installed check the bridge unit push switch as this is a known issue on them. At power on usually has something to do with a door switch or cover that is not making proper contact.


  9. #9
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    Re: mpc 2000 jaming at power on

    Quote Originally Posted by fredsp View Post
    If the machine has a bridge unit installed check the bridge unit push switch as this is a known issue on them. At power on usually has something to do with a door switch or cover that is not making proper contact.
    Also make sure the Engine firmware is up to date. one of the new firmware versions said something about changing the timing to reduce those bridge switch power on jams.

    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

  10. #10
    Field Supervisor 1,000+ Posts Debs1964's Avatar
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    Re: mpc 2000 jaming at power on

    I never replace the push switches, I have always taken them apart and cleaned the grease from the contacts with alcohol, this method has never let me down

    There are 10 types of people in this world, those who understand binary maths and those who don't

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