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  1. #1
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    SP C232SF scanning

    We have a SP C232SF that we are trying to hook up to scan to a folder but it wont go through. It says Server Connection Failed when we hit the start button to scan it. But it doesn't even pull the paper through the ADF, it just immediately says that it failed. Any ideas on how to solve that?


  2. #2
    Service Manager 1,000+ Posts rthonpm's Avatar
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    Re: SP C232SF scanning

    What's the OS of the machine you're trying to scan to? I don't think this model supports scanning to anything higher than Server 2008 R2.

    Presuming that you're using Windows 7/Server 2008 R2, make sure you have the correct credentials for access to the share folder and that the permissions are read/write (in specifics, all you need are modify rights); also make sure the network profile for the computer is set to anything other than public, and that file sharing is turned on. Since the copier's Samba install also likes it, make sure that NetBIOS over TCP/IP is turned on in the network card settings of the computer as well.


  3. #3
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    Re: SP C232SF scanning

    Quote Originally Posted by rthonpm View Post
    What's the OS of the machine you're trying to scan to? I don't think this model supports scanning to anything higher than Server 2008 R2.

    Presuming that you're using Windows 7/Server 2008 R2, make sure you have the correct credentials for access to the share folder and that the permissions are read/write (in specifics, all you need are modify rights); also make sure the network profile for the computer is set to anything other than public, and that file sharing is turned on. Since the copier's Samba install also likes it, make sure that NetBIOS over TCP/IP is turned on in the network card settings of the computer as well.
    Thank you, I believe that we need to get firmware for this machine and update it. I made sure all that you said was correct.


  4. #4
    Retired 5,000+ Posts slimslob's Avatar
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    Re: SP C232SF scanning

    From looking at the Firmware History, there does not appear to be an update to support Windows 7/Server 2008R2. rfg-esource does not show any Special/Custom firmware. The last production firmware was April 2010 but does not show Win 7. I would say that if you are wanting to scan to folder on anything other than Windows XP, you will need to use FTP. Better yet, since the machine was introduced in 2008, replace the machine.


  5. #5
    Field Supervisor 500+ Posts Bantams's Avatar
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    Re: SP C232SF scanning

    I have one of these at home and it scans to windows 8.1 fine


  6. #6
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    Re: SP C232SF scanning

    Quote Originally Posted by Bantams View Post
    I have one of these at home and it scans to windows 8.1 fine
    Can we get the firmware on an sd card from you?


  7. #7
    Field Supervisor 500+ Posts Bantams's Avatar
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    Re: SP C232SF scanning

    Quote Originally Posted by ABS tect View Post
    Can we get the firmware on an sd card from you?
    You need to do it from the PC its done via the firmware update tool.


  8. #8
    Senior Tech 250+ Posts
    SP C232SF scanning

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    Re: SP C232SF scanning

    I configured it last monday, SMB scan to Windows 8.1 works fine.


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