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  1. #1
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    looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    I need the code to get in. Our service manual is missing the page that allows to get into the service mode!

  2. #2
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    Ah the good old days.

    Reset code 38 to 0.

    [EDIT] Added another SP mode page to the attached PDF.
    Attached Files Attached Files
    Last edited by Cipher; 04-13-2015 at 09:01 PM.

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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    Quote Originally Posted by Cipher View Post
    Ah the good old days.

    Reset code 38 to 0.
    I'm sorry it is a k and e 3036 is that the same procedure?

  4. #4
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    Looks like an K&E 3036 is a FW740.

    So should be the same.

  5. #5
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    Quote Originally Posted by Cipher View Post
    Looks like an K&E 3036 is a FW740.

    So should be the same.
    Is the code 38 to clear still the same, I thought I saw the code possibly 41 ? Thanks again and for the great response

  6. #6
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    38 is correct.

    Not that I can remember the last time I reset one of these dinosaurs.
    But I do find it pretty cool these are still around and in use.

  7. #7
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    Quote Originally Posted by Cipher View Post
    38 is correct.

    Not that I can remember the last time I reset one of these dinosaurs.
    But I do find it pretty cool these are still around and in use.
    Do you know what the part number for the thermistor or thermistors are? Thanks

  8. #8
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    K&E 3036 (FW740)

    A1635310 Hot Roller Thermistor
    A1635320 Pressure Roller Thermistor



  9. #9
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    Quote Originally Posted by Cipher View Post
    K&E 3036 (FW740)

    A1635310 Hot Roller Thermistor
    A1635320 Pressure Roller Thermistor


    Hey thanks for the assistance! I had another question about a FW 760! Im getting a E-9 code (toner density). On initial call I noticed toner drive clutch was not functioning so I ordered one and put it in and I'm experiencing the same problem! This time I brought a book and checked the output to the clutch and yes it is functioning! I added toner (manually) to the developer until I got a good density and performed a Developer initialization to set a reference and ran a bunch of copies and still the machine is not adding toner! I don't think its a toner density sensor in the developer because it recognizes toner is low when the density starts getting weak then errors out! I did a developer change about a year ago and the customer has only ran about 200 feet since then! right now im thinking the main board because it recognizes low toner but the main board is not initializing the drive to the clutch! Thanks again!
    Last edited by acsolutions; 05-13-2015 at 03:29 AM.

  10. #10
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    Re: looking to clear fuser error code on a K&E 8036 or fw780 wide format copier

    You have changed the toner supply clutch and checked it's operation but also check the toner bottle can be turned manually by hand without to much torque.
    I remember these can be extremely difficult to get moving if they have been sitting idle for a while as the toner compacts and goes lumpy.

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