The firmware won't update. Anyone know what to do when this happens? Tried USB and SyncThru Web. I had old firmware and it would not install either. Machine working ok.
The firmware won't update. Anyone know what to do when this happens? Tried USB and SyncThru Web. I had old firmware and it would not install either. Machine working ok.
After multiple calls one guy suggested memory clear. Said could not do memory clear because jobs existed. Found three fax jobs unfinished. Deleted those and problem solved. Thanks for the replies.
Last edited by dan7777; 07-06-2015 at 09:09 PM.
Dan7777,
?? Did the firmware succeed because you did a memory clear? Or was it having trouble updating firmware because there were "jobs" in process? In other words, do I need to do a "memory clear" just to get the firmware update done?
I need to do a firmware update on this model and was looking for any additional details on the firmware update.
Also, have you ever had trouble with the control panel or touch-screen freezing or locking up and becoming unresponsive on this SCX-8123
Thanks in advance.
Could not update software because there were fax job in process. I found this out when I tried to do memory clear. You don't need to do memory clear to update. We had one freeze up and replaced the control panel and hard drive to fix it (have not had any problems with that machine a year later). I would try control panel first. Not sure if you can order parts like the touch screen for these.
Bookmarks