SCX-5935FN Clear counter?

[ZOOTECH]

I just replaced feed roller kit for tray 1, and I can't find where to clear the feed count.
Any help will be greatly appreciated.
Thank you in advance...

[NeoMatrix]

To enter Tech service Mode, press “ Menu + # + 1 + 9 + 3 + 4 + Menu” in sequence, and the LCD briefly
displays ‘Tech Mode’, the machine should be in service mode.

I'm not sure you can reset the pickup counter, only the page counter ?

[ZOOTECH]

To enter Tech service Mode, press “ Menu + # + 1 + 9 + 3 + 4 + Menu” in sequence, and the LCD briefly
displays ‘Tech Mode’, the machine should be in service mode.

Thanks, Mat, but this model doesn't have a menu button; I am able to get into service mode (pressing 1 2 3 at the same time), but I don't see
where I can clear an individual supply kit. When exiting service mode, it does ask if you want to reboot and/or reset counters, but it doesn't.
I don't want to initialise NVM, but if that is the way to go, I'm ready.

[blackcat4866]

Diagnostics > Information > HFSI > Pick up Roller Life Page Counter > Reset > OK > Retard Roller Life Page Counter > Reset > OK > Home (to exit).

Pg 4-36 to 4-37 of the manual. =^..^=

[ZOOTECH]

Diagnostics > Information > HFSI > Pick up Roller Life Page Counter > Reset > OK > Retard Roller Life Page Counter > Reset > OK > Home (to exit).

Pg 4-36 to 4-37 of the manual. =^..^=

Thanks BC, I will give that a try tomorrow.

[ZOOTECH]

Diagnostics > Information > HFSI > Pick up Roller Life Page Counter > Reset > OK > Retard Roller Life Page Counter > Reset > OK > Home (to exit).

Pg 4-36 to 4-37 of the manual. =^..^=

Under HFSI, it only shows ADF roller or Pad reset; I did find the reset though in the admin mode > General tab > Supplies Management > Feed Roller Counter reset.
Maybe it's a firmware issue, I do have the latest installed.
I was not able to reference chapter 4 of the service manual (GSPN doesn't have that one).
As always, I do appreciate your help BC.

[blackcat4866]

I'm glad you found it. =^..^=