Good evening everyone.
My dealership is looking at the Samsung line. I was just looking for some feedback in general on the product. I have heard that the 1st gen machines were "not so great" but I hear the 2nd gen is much better. The network and IT side is very nice but, from a service point of view, I want to know how well do they run? How is the maintenance and the overall cost? Doc feeders that jam constantly, models to avoid, poorly designed fusers, known issues, etc....
I have had a X7400 to play with for the past few weeks. The IT and network side is very cool and the Android interface is familiar. The tablet on the front is also cool. I also like all the paper type settings available.
However, I have noticed a lag in the touch panel, a few print lockups, and some ghosting / residual image from the fuser.
Any and all thoughts are appreciated.
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