CLC9251 - A1-5513 Error

[copier tech]

Hi guys,

I don't see many samsung but came across this error today, manual says black toner supply issue. I removed & checked both the drum & dev units, all seem ok to the eye. Error is intermittent once or twice a day, print quality is perfect.

Before I order parts has anyone seen this error pls? do I go down toner supply motor, dev unit etc?

Thanks.

[dan7777]

Hi guys,

I don't see many samsung but came across this error today, manual says black toner supply issue. I removed & checked both the drum & dev units, all seem ok to the eye. Error is intermittent once or twice a day, print quality is perfect.

Before I order parts has anyone seen this error pls? do I go down toner supply motor, dev unit etc?

Thanks.

I think the other tech here had to replace black toner motor on a Samsung (not sure which model). I had a CLX-8640 telling me to replace black developer. Message went away and second call I noticed the bracket that held the developer in was bent not holding in in all the way. Noticed newer models have screw at top and bottom now for that bracket. I just bent the bracket back and it has been over 6 months. I only have a couple of these machines but I will be interested in hearing what you find.

[copier tech]

Thanks for the info, bracket holding K dev had 2 screws & was tight.

I have ordered a black dev unit, will post back if this was the fix.

[dan7777]

Thanks for the info, bracket holding K dev had 2 screws & was tight.

I have ordered a black dev unit, will post back if this was the fix.

With that error code I wonder if it could be the toner motor or some gear or something related to it?

[copier tech]

Yes maybe, a collegue told me all four toner motors are the same so I may swap the black motor with say the yellow as a test.

[GAF]

Common problem on this range. There is a new firmware coming out which will resolve this issue. This is still in testing. If you contact Samsung they may be able to get it to you sooner otherwise just keep an eye out on GSPN.

[copier tech]

Thanks for the info. I fitted a new black dev unit & not heard back.

However if you could supply me with this firmware I would be gratefull as im not a Sumsung dealer.

[copier tech]

Hi again, I have this intermittent fault on 3 machines now, rebooting them clears the error but it will return again a few days later.

I'd appreciate if someone could supply me this modified firmware as mentioned above.

Thanks