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  1. #1
    Service Manager 1,000+ Posts bilyahn's Avatar
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    SCX8040 double imaging randomly of copies and prints

    Unit has 80K total count. This problem has been happening on long copy/print jobs (see scan 1). I removed and checked fusing and drum units. Both look in good condition. Cleaned and reseated both and tested operation after 150 pages 2 sided you get some double imaging (see scan 2) but nothing like what the client showed me. Since this is a random problem I was wondering if this is a known issue with these machines? Doesn't seem to be anything online and the manual does not cover this type of image problem. Any and all suggestions would be greatly appreciated. I am leaning towards replacing the fusing unit but was wondering if something else could be the root cause.

    Thank you for your time and effort in this matter.

    Bil

    Scan 1.pdf
    Scan 2.pdf

  2. #2
    Service Manager 1,000+ Posts
    SCX8040 double imaging randomly of copies and prints


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    Re: SCX8040 double imaging randomly of copies and prints

    I'd start with the fuser. It looks like the fuser heating element may not be keeping temp on long runs.

  3. #3
    Senior Tech 100+ Posts
    SCX8040 double imaging randomly of copies and prints


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    Re: SCX8040 double imaging randomly of copies and prints

    my guess is fuser also..these fusers seem to have a high turnover..good luck,
    also check for damp paper...

  4. #4
    Senior Tech 100+ Posts George J's Avatar
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    Re: SCX8040 double imaging randomly of copies and prints

    Almost sure it's the fuser. Possibly tray paper type not set correctly.

  5. #5
    Service Manager 10,000+ Posts
    SCX8040 double imaging randomly of copies and prints

    Phil B.'s Avatar
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    Re: SCX8040 double imaging randomly of copies and prints

    IMHO Samsuck are junk printers... drums/toners/belts never go the " recommended " life... but looking at the images .. I too say fuser.

  6. #6
    Senior Tech 100+ Posts
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    Re: SCX8040 double imaging randomly of copies and prints

    Quote Originally Posted by Lance15 View Post
    I'd start with the fuser. It looks like the fuser heating element may not be keeping temp on long runs.

    Yep its the fuser. Good call i agree

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