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  1. #1
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    Samsung 9251NA stays on Samsung Logo after firmware update

    Hi

    I am looking for any advise. I was updating firmware but after restarting the machine displays only Samsung logo.
    I believe something went wrong during update process. Currently I cannot do anything so I am looking for way to updating f/w again. I put the machine on network and I can ping it but cannot get access via browser.
    The manual mentioned that forced f/w update is available but I am not sure how to do this. SM says open front and right door, turn the machine on and hold power button but nothing happened.

    I hope someone can advise. Is there any recovery fw available?
    How can I update f/w again if the printer displays only Samsung loge.

    Regards
    Tom

  2. #2
    Senior Tech 100+ Posts
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    Re: Samsung 9251NA stays on Samsung Logo after firmware update

    Problem solved.

    I get access to the machine through SyncThru and found that UI f/w is not installed. Update f/w from network solved problem
    Last edited by thomfish; 03-12-2018 at 12:54 PM.

  3. #3
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    Re: Samsung 9251NA stays on Samsung Logo after firmware update

    [QUOTE = thomfish; 597197] Ciao,

    sto cercando qualche consiglio. Stavo aggiornando il firmware, ma dopo il riavvio la macchina mostra solo il logo Samsung.
    Credo che qualcosa sia andato storto durante il processo di aggiornamento. Al momento non posso fare nulla quindi sto cercando il modo di aggiornare di nuovo il f / w. Metto la macchina in rete e posso eseguire il ping ma non riesco ad accedere tramite browser.
    Il manuale menziona che l'aggiornamento f / w forzato è disponibile ma non sono sicuro di come farlo. SM dice aprire la porta anteriore e destra, accendere la macchina e tenere premuto il pulsante di accensione, ma non è successo nulla.

    Spero che qualcuno possa consigliarti. C'è qualche recupero fw disponibile?
    Come posso aggiornare di nuovo f / w se la stampante visualizza solo loge Samsung.

    Saluti
    Tom [/ QUOTE]
    you have to update firmware panel

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