We recently had a problem with a customers CLX-8380nd in which we were told to replace the PWB to keep the drums from locking up and breaking. We were also told to update the firmware immediately after which we did. The original firmware was .75 and the firmware we installed was .811. Ever since the machine no longer prints in color. Copies come out fine, but internal prints and prints from the network will only come out in black and white. We have tried going back to version .80 of the firmware but that did nothing to help. Any ideas?
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