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  1. #1
    Field Supervisor 500+ Posts
    Samsung SCX 5835, Password needs cleared to access admin settings


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    Samsung SCX 5835, Password needs cleared to access admin settings

    Previous customer changed password and new customer doesn't know it. Been all through service manual, no solution. This problem I am starting to think, has no fix... Any help is greatly appreciated...

  2. #2
    Trusted Tech 50+ Posts
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    Re: Samsung SCX 5835, Password needs cleared to access admin settings

    do a usb firmware update, the login will change to admin and pw to sec00000

  3. #3
    Field Supervisor 500+ Posts
    Samsung SCX 5835, Password needs cleared to access admin settings


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    Re: Samsung SCX 5835, Password needs cleared to access admin settings

    Thanks so much !!! That's kinda what I thought... Think the customer bought a new one...

  4. #4
    Senior member of CRS 2,500+ Posts
    Samsung SCX 5835, Password needs cleared to access admin settings

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    Re: Samsung SCX 5835, Password needs cleared to access admin settings

    You can also go into 'Diagnostic' mode, select "Other" tab, and click on "Reset Admin Password".
    "You can't trust your eyes, if your mind is out of focus" --

  5. #5
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    Re: Samsung SCX 5835, Password needs cleared to access admin settings

    Quote Originally Posted by tseto View Post
    do a usb firmware update, the login will change to admin and pw to sec00000
    i had the same problem... but that was resolved by your method..
    customer service centre told me to do so

  6. #6
    Senior Tech 250+ Posts
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    Re: Samsung SCX 5835, Password needs cleared to access admin settings

    Excellent info. I bought three MFX4555 and luckily had all three at default password. I'm sure it is similar for an SCX 6545.

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