Samsung SCX 5835, Password needs cleared to access admin settings

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [Misc] Samsung SCX 5835, Password needs cleared to access admin settings

    Previous customer changed password and new customer doesn't know it. Been all through service manual, no solution. This problem I am starting to think, has no fix... Any help is greatly appreciated...
  • tseto
    Technician

    50+ Posts
    • Jun 2007
    • 60

    #2
    Re: Samsung SCX 5835, Password needs cleared to access admin settings

    do a usb firmware update, the login will change to admin and pw to sec00000

    Comment

    • Doug James
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2012
      • 935

      #3
      Re: Samsung SCX 5835, Password needs cleared to access admin settings

      Thanks so much !!! That's kinda what I thought... Think the customer bought a new one...

      Comment

      • ZOOTECH
        Senior member of CRS

        Site Contributor
        2,500+ Posts
        • Jul 2007
        • 3374

        #4
        Re: Samsung SCX 5835, Password needs cleared to access admin settings

        You can also go into 'Diagnostic' mode, select "Other" tab, and click on "Reset Admin Password".
        "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • Fortion
          Technician
          • Jul 2013
          • 11

          #5
          Re: Samsung SCX 5835, Password needs cleared to access admin settings

          Originally posted by tseto
          do a usb firmware update, the login will change to admin and pw to sec00000
          i had the same problem... but that was resolved by your method..
          customer service centre told me to do so

          Comment

          • yormets
            Trusted Tech

            250+ Posts
            • May 2009
            • 336

            #6
            Re: Samsung SCX 5835, Password needs cleared to access admin settings

            Excellent info. I bought three MFX4555 and luckily had all three at default password. I'm sure it is similar for an SCX 6545.

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