Samsung 6545 Imaging unit error 31-007

[rchurchill]

Hi guys

Just wondering if anyone has come accross this error before on a samsung 6545, machine has a solid red light with error message (Imaging unit error please replace with new one 31-007) nothing in the manuel for this error code, have tried another known working imaging unit which never cured it, looked at it with another engineer and decided it may be the main board but replaced today and still the error remains, tried with hdd unplugged and it still remains.

Any ideas appreciated

Thanks

Richard

[blackcat4866]

I'm willing to bet that the cartridge you installed was not new. These imaging units are chipped. The error indication can only be cleared by a new unit. =^..^=

[bdcrandall13]

Hi guys

Just wondering if anyone has come accross this error before on a samsung 6545, machine has a solid red light with error message (Imaging unit error please replace with new one 31-007) nothing in the manuel for this error code, have tried another known working imaging unit which never cured it, looked at it with another engineer and decided it may be the main board but replaced today and still the error remains, tried with hdd unplugged and it still remains.

Any ideas appreciated

Thanks

Richard

We've had to change the Main Board on these and similar models to cure this error. Also have had to change SMPS at times.

[pacman]

Samsungs have major board issues. We've replaced a ton of them out in the field as well as hard drives.

[JAVIGUZA]

Hola amigos ya Cambie El Tambor por Otro y periste la Falla y tambien probe Las Fuentes del equipo,, Creen que Pueda Ser El problema la tarjeta main por el codigo 31-007? Ya Se limpio el equipo y los Conectores Donde entra El Tambor y Sigue Presentando el codigo .....alguna sugerencia extra???

[blackcat4866]

Hola amigos ya Cambie El Tambor por Otro y periste la Falla y tambien probe Las Fuentes del equipo,, Creen que Pueda Ser El problema la tarjeta main por el codigo 31-007? Ya Se limpio el equipo y los Conectores Donde entra El Tambor y Sigue Presentando el codigo .....alguna sugerencia extra???

Hello friends. I'm getting "Change The Drum" message. The sources ... they think that it may be a main board problem by the error code 31-007. I've checked the connectors where the drum goes, and still has some other code ..... The suggestion was to clean, but to clean what?

Me disculpo si mangled la traducción. Esto es lo más cerca que pueda conseguir. I apologize if I mangled the translation. This is as close as I can get. =^..^=