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  1. #1
    Senior Tech 100+ Posts
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    Jul 2014
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    Samsung C8385ND printing quality

    Hi.

    I have printing quality issue with Samsung C8385ND.
    I printed Pattern 1 and attached it.
    Can you help me identify the problem please?

    As you can see from the picture it printed belts (wider lines) in various colors. I printed it again and the picture is the same (line in the same place)

    I change

    Imaging Units
    Transfer Belt
    Fuser.

    Please help me solve this problem. What should I check? It seems to be very easy to identify the problem for technician.

    I am sorry for my English.

    I hope you can help me.

    Thanks in advance

    Pat1.jpg

  2. #2
    Technician
    Join Date
    May 2014
    Location
    Melbourne, Victoria, Australia
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    21

    Re: Samsung C8385ND printing quality

    Quote Originally Posted by thomfish View Post
    Hi.

    I have printing quality issue with Samsung C8385ND.
    I printed Pattern 1 and attached it.
    Can you help me identify the problem please?

    As you can see from the picture it printed belts (wider lines) in various colors. I printed it again and the picture is the same (line in the same place)

    I change

    Imaging Units
    Transfer Belt
    Fuser.

    Please help me solve this problem. What should I check? It seems to be very easy to identify the problem for technician.

    I am sorry for my English.

    I hope you can help me.

    Thanks in advance

    Pat1.jpg
    Please use any M C Y and Black test charts. RGB makes it a bit more difficult. Magenta has a problem, Black too. I don't know what else to suggest here.

    Never apologise for communicating in another language. I can't speak yours and I think its awesome you put yourself out to get support.

    Possibly this will help? The T2 roller T2 roller.pdf. At the least clean it with isopropyl alcohol?

  3. #3
    Technician
    Join Date
    May 2014
    Location
    Melbourne, Victoria, Australia
    Posts
    38
    Rep Power
    21

    Re: Samsung C8385ND printing quality

    Also check the laser light path.
    We had an MFP here have a cricket crawl into the LSU and cause lines! Worth a check.

  4. #4
    Senior Tech 100+ Posts
    Join Date
    Jul 2014
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    0

    Re: Samsung C8385ND printing quality

    Quote Originally Posted by Gazzahos View Post
    Also check the laser light path.
    We had an MFP here have a cricket crawl into the LSU and cause lines! Worth a check.
    Hello

    Problem has been solved. I removed LSU Unit and clean it. I found smears on the glass or path (not sure which word suit best).

    Thank you Gazzahos for your suggestion.

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