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of all your posts, the irony of this one was the most amusing

the only info I could find related to the ADF, which was +/- 2mm for double sided

looks like the laser unit itself causing those 5mm lines, I have seen this on quite a few models and it always looks the same

thankfully most people don't even notice.

attach a sample of the issue, will make it easier to see where the problem is coming from

if you want authentication turned off completely

back into admin > user auth/acc track > general settings

turn off user auth, it will ask if you want to delete all info, press yes

then exit...

this setting fixed it up

much appreciated.

as an update to this, the fax shows as installed by the machine (configuration page), i can test functions of the fax, via fax test mode.
firmware has been updated to g20-c8 (released about a week...

there is also a firmware update for this specific p14 after replacing black iu issue

TABT1000703EN

make sure the sensor is working via the sensor check section in service mode.
if it does work, check the plastic flag that triggers the sensor on the door itself, make sure it hasnt snapped off (or...

i had this very issue on a c7000 a few weeks ago
try adjusting the laser unit/s skew with the levers at the front of the machine (cant get/remember the proper name of the adjustment, because i cant...

hopefully it would just be loose try re-seat it, if that doesn't work it may be a faulty memory chip :(

this is correct

in the service mode when the options are connected

in state confirmation / machine configuration you will see on the left
2 sided : yes
right side
work memory : 256m
file...

first thing i would try is just reloading the same FW version, obviously making sure its finished before powering down
if that doesnt work, try a newer version, as there may be an issue with the one...

had one of these machines do the same thing at run-up
tried replacing ccd unit, all associated cabling, none of it worked
didnt check the framework, but we just sent the machine back and got a...

as with any normal PC, or any other device, such as your copier, that uses HDD storage, it will technically still have your files on the HDD (PC will keep them there until they are overwritten,...

I saw that you had resolved the problem another way, but this may help in future anyway

with ftp scanning and using 3rd party software as I do when ftp scanning

set the destination (target...

provided its not stuck to the ADU
turn the pressure release anti-clockwise / counter-clockwise
its only held in by 2 screws, one front and one back, on the left side (when facing the machine)
and...

looks like the bizhub 362 series from pictures i can find (bh 222/282/362)

i do feel a bit better now, knowing someone else agrees with me :P

i have used this method to get machines running again in the past without issue, until i could get back with an iu/reset chip

I'm not so sure hans, it appears to be the gear in the drove unit, that the black one meshes with (that black gear tends to wear along the shaft too)

GEAR 19/44T
pn: 4030251201

dont have...

probably a bit late now, but when in service mode, press stop - zero - clear

go to iu life stop setting, and set to no stop

the message will still be on the screen, but the machine will keep...

that explains the technical advice report on CSES then
didnt think it was that common a problem, have only seen it once myself, granted it was last week

i remember that, plugged it into the first one, because it had fax imprinted into the plate (couldnt see the other one) and wondered why the machine kept coming up with fax errors!

haven't had...

keep in mind the hex setting of 30 is for the US market, EU is 20

here in AU, switch 512 needs all switches to be set to 0 to be able to send out a fax, might be worth trying (bit 7 is set to 1 by...