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do you check high voltage?

Hi
It is very common "problem". You must change drum / blade. These devices have PM cycle every 60.000K

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I assume this problem is the same either for print or copy.
If you print from F1 the test pattern for individual colors (30-33) do you have ? Do you check also the lifetime of color drums...

Do you have the same problem and from the print? Do you check from the F4 if the tonner bottle motor work proper? The developer unit is proper close?

Hi.
The Fan has a PCB drive, you can see the fan can work properly, but a fault from the fan PCB cause the error code.

Looks like a High Voltage leakage. The original page is one color? which is the exit direction of the paper, is the long edge?

Do you have also the error code E2-01? Check the lift cove motor, probably is broken. This damage is very common.

In actualy the F7-02-08 is web roller counter. Does't have other fuser counter for this.

Do you mean the Maintenance password is changed? I think you must try to reload firmware.

Do you have this problem in the double print? how many copys you mean is the first copy?

you have also and jump? the problem is the same and the double side copy?

check the roller, clean with soft cloth and water all rollers

I thing you must check the fuser uniint, clean the LSU and check again.

would you like to help us? who is the jam code?
If the machine is jammed, follow the procedure below.
1. Turn the Power Switch on the Left Side, and the Main Power Switch on the Back of the...

press and hold: function - copy - 3, enter the password 00000000
press 8 (f8 servise adjustment) and start
number 29 belt counter reset and start

for exit press twice stop
function - clear

i have some questions, i haven't seen this again,
the problem is same at A3 size? you try a print test from F1 double side?

19779