Thank you, I did check my outlet and it is working. I guess I will try the Main Controller, thankfully I can borrow one from my wholesaler. Thanks for the reply.
Type: Posts; User: repeatcopiers
Thank you, I did check my outlet and it is working. I guess I will try the Main Controller, thankfully I can borrow one from my wholesaler. Thanks for the reply.
We have an Adv C5560 giving an E002-0003. We have changed out the fuser, DC Controller, power cord, and Power Supply Unit. When you turn it on, you hear it cycle for a very short few seconds then...
Had 2 different customers call yesterday saying their copier stopped scanning. One is a C5540 and the other is C2020, they were both using Scan to Email with GoDaddy as their provider. Both said...
59249I have a Canon irAdv4551 in the field that has light copies and prints, see attached. We have tried new drum, a developer unit, laser unit and registration roller. Also, if you make a...
I will check into the firmware update. Thanks for your help!
Is anyone else having issues with fuser films tearing on the Adv4545/4551 units? We replace a lot of films on different models but seem to be getting a very short life on these models only. I am...
Thank you, that is nice to know. 26 years in this business and I have always used hard drives from other copiers. Are there any other items that can't be swapped anymore, like the Main Controller?
The copier gave an E602-0001 with the new hard drives so couldn't do anything. These drives came out of working c5540 units so we know the drives are good.
No they do not have a fax installed and I don't recall seeing anything else.
Customer came into the office and C5540 said "Checking the data....Do no turn off the main power. Remaining time 1 minute." It stayed that way for hours, when we arrived, we replaced the hard drive...
I bet that would have worked. We ended up swapping the Main 1, no change, then tried swapping Main 2 and it started working. When we put their Main 2 back in, it was still working so it was...
Thanks for the suggestion, but I already replaced the entire control panel and it didn't change anything, exact problem persists.
Customer has a C5235 with only 68k copies on it. Recently they had a breaker in their building go bad and since then the control panel is unresponsive. They are able to print to it but can't copy...
[QUOTE=repeatcopiers;1947714]Also UPDATER feature won't work, the minute you select it, it closes and takes you out of service mode straight back to Copy screen, so having to update via USB[/QUOTE
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Also UPDATER feature won't work, the minute you select it, it closes and takes you out of service mode straight back to Copy screen, so having to update via USB
I have a C5045 that is missing the Send, Fax, Access Stored, Scan and Store, do you know what could be the solution to that?
Customer got an error code (E027) turned copier off/on when it powered back up, only the Copy Icon was on the screen. Send and Fax disappeared even on the Show All screen. Service mode still shows...
When making 2 sided copies through feeder, copier throws E733. Have replaced Main #1 and #2, DC Controller and Reader Controller.
New cyan developer did the job, thanks for your help.
I used a working developers out of a demo unit I have. The yellow and magenta worked fine and code cleared right away but the cyan did not. Also pulled the cyan toner hopper and found a piece of the...
Thank you, will try that.
Have a C5250 that was sitting for awhile, now customer is using it and got a E020-0191. We replaced the Yellow developer then a day later they received E020-0291, so we replaced the magenta...
All the drums are all below 80%, laser was removed and cleaned fully before trying another laser unit. OEM toner is installed. We actually took this call over from another technician so we are late...
See attached images, color is shifting. So far we have:
Updated firmwareCleared DC con, entered door specs
Tried different laser assy
Tried different DC con.
Cleaned itb contacts
Tried...