Search:

I have a hospital with outlying clinics where the hospital itself works fine on all the machines but the clinics ,and there are three of them, all will do the following, even with my desktop phone...

Sorry, couldn't remember where to post that information.
Estudio 5018a series machines.

Estudio 5018a series

If you ever get this screen, you should first go to the SYS board and remove CN106 and clean the pins on the board. The jumper will lose connection over time and will need to...

I have twice now in the last few months tried to update the firmware on these things and both times I have lost all address and SMTP information. I have logged on to the machines webpage and...

I have been trying to print envelopes in a mail merge and sometimes it works and other times I get an error message: 46.23.3F. Is there something I can do to correct this?
This is the call I...

The manual says that an XPS file can be printed from this machine, but when the jump drive is plugged into the port on the smart panel, the file does not show up. JPG, PDF, and TIFF files will. Any...

Yeah, all settings are identical. Have to wait for the updated FX15 cable as my office sent an old style unit.

They had a MX-2600 with a FX-02 that will pick up with no issues. When you dial the number, the line rings twice then on the third ring, the tone changes and the FX-02 will pick up on the fourth...

I have two of these and one is allowing the scanning button to show after logging in to Papercut, but the other does not.
I am not too versed on Papercut and am not sure where to even look for a...

After many days of troubleshooting this and many parts swapped out, it was determined that the cause for this is the Lifter base assembly that houses the paper size detect switches. Going into test...

It turned out to be the paper size detector behind the cassette had some bad switches that would not stay closed causing the machine to think the tray was being opened and closed multiple times when...

I have a MP 4054 that has been overtoning to the point that the prints feel like braille (exaggerating a little bit). When I go to sp 3702-001 and hit execute it comes up FAIL. I tried this on a MP...

(edit...This is for the 54 series machines only) I'm sorry guys but Ricoh corrected me on this. You are supposed to remove all toner from the hopper by vacuuming and making sure no toner is left...

I have a MX-3100 that will jam with no paper found at the indicated sensor (FPPD1_S) which is the FED sensor on the FNX9. The client will remove the paper that has made it as far a PPD2, then upon...

Yeah, that would help... M4555MFP

Have had this issue come and go for a little over 6 months now. When first encountered I tried swapping trays 2 and 3 to see if followed the cassette. Nope. Next, performed firmware update. Nope. ...

Forgot to mention, already remove the yellow shutter, thought about it being warped, not the case. Also, when the tape was on the charger and had the solid band on the drum, it did transfer to the...

Is this one of the machines that had an issue with the transfer corona springs on the door not making good contact with the machine? I remember updates that changed the springs and also the...

Not all the time, but the client was saying that the color was not right on prints and copies. Performed sim 64-1 and changed a to 11 to print out all four colors and the very first one came out...