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Make sure that you did not miss a torn piece of paper. Also you might want to check the ADU connector. I have seen paper get inside of that connector and cause damage which would not allow the...

I'll check on that firmware update.
Thanks

I did check the pivot point. I have had to replace that on several of those models. You are right about them being a problem. I have had several break loose and get very wobbly

Yes I have and it works fine without it.

No, sadly I did not. I figured I would stick with the lower drawer fix and not interrupt the office environment until I had to. If you do come up with a fix for it please do share it with me.

I switched the bridge from a working machine and it still had the same symptoms. I switched the letter paper to the lower cassette and it worked without jamming. Strange. Not the kind of fix I like

I have replaced the bridge transport sensors and checked the solenoid for operation. Strange thing to me is that it only does it while duplexing.?.

I have a 283 that is showing the jam code E920. I have replaced bridge transport sensors 1 & 2 and verified that the solenoid on the bridge was working. Then I found out that it only does this while...

You might try checking the doctor blade. The brush on the mag roller maybe too thick. I have had to adjust this on these models before. I also had two vertical lines on a couple of them. After...

I will soon be replacing several 520 & 523's with the 556. Is any body aware of any issues with this model.
I have two that are almost a year old and they have had a few problems, Power Supply,...

I agree. That is how I am going to approach it. Parts are ordered. I know things wear but this is sad. I hope there is another document out there that says they have updated the material that these...

THANK YOU..... This info looks very promising. The copier is in the 400k range for sure. What a way to start out a Monday :)... Thanks Again.

I have had this same problem. It was the system board on mine.

There is only 450,000 copies on this copier. I had gotten spoiled. Forgot the old saying about never buying the new model until it has been out for a while. Man did this one bite me.

I have a Next Gen PCS-15D on it. Event Monitor checks out. I am thinking some type of Registration issue, sensor or timing maybe.?.

I am not a fan of the 355. I have worked on Toshiba's for over 20 years. This model has made it hard to convince users that Toshiba is a good product. I have not seen the the 456 yet and I just don't...

If you give Precision Roller the part number they should be able to order it for you. They have for me in the past.

I am having problems with a 355 that will display an E061 or E062 jam code, depending on which tray that you might be using at the time. These jam codes indicate that the paper size is wrong. It is...

CBXx is usually a finisher related error code. I did not find a CB20 listed for the 3500C. I did find it listed for the 3540C. It mentions Delivery motor abnormalities, delivery rollers are not...