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I have a Ricoh SP C242 that prints red as orange. All colors show up on the maint. page, as well as the red block. I tried a driver from another ricoh that made it worse. Ordered a new set of...

I have a biz hub c351 that has light copies and prints. it will not run autogradiation. It gives a p6,7,8,and 9. We changed all imaging units and the transfer unit. I also cleaned the led strips...

Thanks for your help. This fixed it.

I am working on a T790. It had a bad service station which I replaced. The manual told me that I had to reset calibration flag and drop sensor first.
Now it stops at 93% and clicks. Can I put the...

Is there a printer fuser that will work in the mpc3001 or a fuser pm kit.
Thanks Roger

I have an ir3235 that is jamming on duplex with a 0207 jam. The paper is trying to wrap around the drum on the second side. Canon has claws for the Chinese drum. I cannot get the claws from Canon....

We have a print shop that has an 8085 with 400k on it. The adf multi-feeds at random times. I have installed all the upgrades and torque limiters that Canon recommends and it still multi-feeds. ...

I have an mpc300 that lightning hit and fried the fax boards. Does anyone know the part numbers of the mbu and fcu boards. I have access to ricoh's site but cannot find the part in their manuals. ...

We replaced the dc driver and controller pwb. The output tray is up, but it doesn't look like it is up far enough. We are going to replace the main controller.

I am working on an IRC2880 with a Z1 internal finisher. Letter size paper will exit from the finisher about an inch and give an 1101 jam every time. The error is for the SR1 finisher sensor. We...

I have an MPC2800 that has a bad hard drive. Fax is stuck with loading on the display. I cannot print or scan and I cannot enter SP mode. There are no error codes. If I disconnect the drive, I can...

THANKS, Wireless was turned on with no wireless card. Thanks again, Roger

I have an mpc2050 that will not accept a static ip address. You can input the address and it will show under the interface tab correctly. When you print out the report, it shows 11.22.33.44 as the...

I am working on an IR 3530 that mis-registers the second copy and all pages after it. The first is always ok. It doesn't jam, the paper is ahead of the image
by 10 mm or so. The initial call was...

I'm working on an IR3570. The lead edge of the back of the copy is dirty for about an inch.
The copy is dirty before it reaches the fuser. I replaced the drum unit and transfer roller to no avail....

I am working on an mp4001 with a 3010 document feeder. The registration is off 5mm through the doc feeder. The original is early. I adjusted the registration in sp mode, but I run out of...

I am working on an IRC3480. It had very light black prints and copies. Color was ok. I ordered a
black pcu and replaced it. The copier doesn't recognize the pcu as new. The density reading is...

I was in too big of a hurry. The machine is an MP3350. Thanks Roger

We have a customer that broke the interlock actuator off of the duplex assembly. It is part of the front inside cover of the duplex assembly. It sticks through the side cover of the copier and...

Thanks for your help. Roger

The default address book on the display is the email. Can you default it to be on smb instead. thanks

I am working on an mpc3001. The bypass tray works when copying. It shows a lock symbol on the printer screen. We have deleted and reinstalled the machine with two different postscript drivers. We...

I am working on a ir3570 that has spots on the platen copies, spots on the adf copies and no spots on the prints. It has to be the scanner. We cleaned the optics and reset the ccd to no avail. Is...

I have a canon ir3530 that gives me an out of paper message for tray 1. The tray up actuator is in place. Do I need a lift motor? The tray itself is ok. The machine has 1.1 million copies on it. I am...

This machine does not have a harddrive. thanks