Definitely the web motor. Had several of these series (brand NEW machines actually), lock up and when enough toner gets jammed in the web and hot roller, makes grinding type noise from extra drag.
Type: Posts; User: jfbar1
Definitely the web motor. Had several of these series (brand NEW machines actually), lock up and when enough toner gets jammed in the web and hot roller, makes grinding type noise from extra drag.
Check the bulletins, there is an "updated" exit unit available for this model. I had BOTH the exit rollers (old type) "shift" and rub on frame, and also found a "broken" drive gear driving the...
Most common issue (and the most simply overlooked) is the (flimsy/plastic) bottom paper tray gets skewed. Best way to check is to remove the unit, manually raise the tray till one side or the...
It seems to be a common issue with these. The "best" fix is to replace the side door cover. It never really looks bent, but it DOES resolve the problem. Its really NOT too bad to take off the...
The serial can ONLY be changed in the "Factory" service mode. If you are a (Ricoh) authorized tech, support will help you get into it. (or google it)
Most common problem is dust on the size sensors located on the original tray (3 "holes") running across the right side of it. I was in the habit of cleaning them off every call.
Worse case is a...
That ("01") series of machines DO NOT support SSL (GMail, Yahoo, etc) email scanning. The "02" series were the first to fully support it.
899 is an issue with either the machine getting a "corrupt" print job (usually a PDF printed via a plugin using a web browser). or an issue with the print memory. There is "custom" system and PCL...
Most likely a "surge" or some other electrical gremlin "reset" the nv ram to default (unintended "engine clear"). You need to re enter ALL the magnification, and skew SP's from the "birth...
+++ on that. Those series of machines use a DIFFERENT type bottle for EVERY newer model. Also, they DO NOT have the model on the bottle itself. The "head" has molded "keys" that are just...
Sometimes the "embedded" Java app will hang and it will take up to 10 minutes to allow service access. If you have the front door open when first turned on, as SOON as you get a "close door" msg....
The tension springs that hold it against the belt are DIFFERENT front and rear. If memory serves, the black one goes on the rear. Double check the tech bulletins for more info. Also, make sure...
Woops, my bad EU then??
Definitely look for "NA" in the description. If nothing else (if I remember correctly) code 17 is used for the NA version in the (damn 3D) parts PDF.
That's a "classic" LASER issue, surprised it hasn't threw any codes (check the logs as it might have logged one). Pull the laser unit out, clean the mirrors. You probably need to replace the...
+++ on the pressure roller. After a while, it gets "soft" and while it may look OK, it will NOT fuse properly. You can increase the spring tension to see if it will help, but I wouldn't keep it...
The biggest thing about this series of machines is, if you are a primarily a black/white (mp6000,pro906 etc) tech, you will be LOST on this machine. It is a Taurus (c651EX) based engine with a...
One thing I ran into on these (more common than you would think), is the white idler rollers right at the duplex entrance (in the fuser/exit unit) were popped out of place due to the tension spring...
++ on that, had one of those tip over on the truck and had to do that to get the scanned image clear again.
That "classic" used it's own toner type back in the day. Possible you have a newer version toner in it and it mucked up the works,
Command workstation is your friend.
This issue is coming up more and more due to the fact that the latest checks have special watermarks on them now. The machines have ALL had some measure of counterfeit control since the 90's....
There are MANY patches for the E22. Make sure you get it up to date. Should be OK after that
Also, I recommend putting the fiery (basically a small PC tower), on a UPS. You will save a lot...
The Charge Corona is probably the culprit. Take it out and clean both the wire and the grid.
I would suspect the developer needs changed. It might be causing overtone and contaminating the charge roller. I used to just rebuild the ENTIRE PCU back in the day with Drum, Developer, charge...