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  1. Replies
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    Re: Google, Mac and KM

    Just in case this is still an issue with anyone. We updated the print driver and it seems to have resolved the issue. No print issues with any version of Chrome.

    Now using 5.0.8A Dec 15, 2023 ...
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    Re: C3320i paper empty detection

    Have you checked the paper empty sensor in the sensor check? Does it read as it should?

    61897
  3. [CQ] Re: Bizhub C300i Copy from Flatbed and single side adf

    +1 for this. We had it on Monday. We were getting a yellow band along the bottom from the ADF only.
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    Re: Google, Mac and KM

    We have just had this problem on a Develop Ineo+ 3350i. Anything from Chrome would just make the machine freeze. Wasn't the usual culprits as mentioned (PDFs etc). Customer was logging into GMAIL and...
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    Re: Konica to olivetti drums

    Does the Konica drum not work in the Olivetti without swapping chips out? They definitely do on the 4,8 and the lower speed i series (DR316)

    You do need to slightly modify the front of the drum...
  6. [Misc] Re: Konica C368,cant print from windows 11 S Mode

    As other have mentioned Windows S mode only allows you to install apps from the MS store. There is one called "KONICA MINOLTA Print Experience" in the UK anyway.

    "This is a print settings...
  7. Re: M5526 transfer cleaner clog and stripped gear

    There is a bulletin about this exact issue:

    "The shape of the waste toner lump breaking spring inside the primary transfer cleaning section is changed to prevent the waste toner clogging."

    60488
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    [Misc] Re: Is this normal for KM C258?

    I assume they have given the lasers a good clean?

    If you can print the CMYK pages from test mode (in service), halftone, may give you a better idea of what unit is the problem.
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    [Misc] Re: C450i USB firmware procedure

    This^^

    It could also be the USB drive you have, would you have another one you can try? We have had trouble with 8gb sticks before. 4gb and under seem to be okay.
  10. [Misc] Re: C3320i Consumable Life - Date resetting/changing

    Thanks tsbservice for the quick reply!

    Had already tried the Stop 3 setup with no success.

    Function Version is 2.2, checked the switch, it is set to 02 (which is the same as our other Minolta...
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    Re: Konica C364e Tray1 jams

    Is the paper size reading correctly on the display for what is actually in tray 1?
  12. [Misc] Re: C308 Toner bottle no turning during print issue

    Would the K toner have been replaced recently and the chip has failed to read and the machine still thinks the K toner is empty?

    We had a problem with a machine not adding magenta toner, but it...
  13. [Misc] C3320i Consumable Life - Date resetting/changing

    Hi all

    Have a strange issue on a C3320i.

    The consumable life start date for the fuser, transfer belt, roller and toner filter keep changing every day to the current date.

    Upgraded the...
  14. Re: KYOCERA M6026cdn SHIFTED COLOR / OUT REGISTRATION

    We have had this a few times and precisely following the bulletin KYO_OEM has posted has fixed it everytime. F096_2PX_0006_SB

    Are you saying you are not sure how to do the colour registration?...
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    Using a DV512 in C258/308/368??

    Hi

    In a bit of a pickle. We have a C368 that needs the magenta dev unit replaced yesterday.. Don’t have a DV313M, but we do have a DV512M.

    I know it will fit if we swap the plate on the bottom...
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    Re: Bizhub C224e ITB issues

    Did it look anything like the attached?

    56874

    We had it on a C287, the colours went to sh1t as the patch couldnt be read properly.

    Intially we cleaned the transfer belt, blade and cleaning...
  17. [Misc] KM Bizhub/Develop Ineo Equivalents 4000i/4020i/5000i/5020i

    Hi

    Would someone be able to confirm the equivalent models of these machines for me please? I think they are all Brother based?

    We normally sell Kyocera A4 mono, but they seem to be hard to...
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    Re: Looking for Color & B&W test charts

    Yes Katun still sell them. P/N 43219 in the UK.

    Or as Blackcat says:

    55856
  19. Re: "the optical photoconductor needs to be replaced" message on c558 with apple

    Im pretty sure its the software switches hide that message on Macs etc. Machine needs function v3.3 or newer.

    To hide consumable life
    Switch 227 Hex 80
    Switch 230 Hex 08

    Set hex back to 0 to...
  20. [Misc] Re: Bizhub C658 ADF Compatibility & "original left on glass"

    Hi techsxge, thanks for the reply.

    Did think about replacing the white sheet, but it is spotless, really is as good as new, no creases or anything. But can try this. We have plenty of other ADF...
  21. Re: Bizhub C300i cant send data on SMB and FTP scans

    We upgraded a customer recently from a C284e to the 250i and couldnt get the scan to folder (SMB) to work until all PC's were setup with a local login and password. Then the address book setup to...
  22. [Misc] Bizhub C658 ADF Compatibility & "original left on glass"

    Hi guys

    Wondering if anyone can help with this. We have an Olivetti MF654 (Konica C658), that we think has an issue with the dual scan document feeder.

    So the background is that the machine...
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    Re: Kyo Service Portal

    Im using Firefox ok.

    In saying that, we only have access to the download section for firmware, bulletins and manuals etc.
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    [CQ] BH C454e - Scanned Image Issue

    Hi

    Have a strange issue on a C454e were it is putting a dotted line on scans. It happens on scans through the dual scan DF (tried dual scan board and another DF) and on the glass, single sided...
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    [Misc] Re: Toner level indicator shows 2%

    have a look at this

    Konica C308 Replenish toner message

    Disclaimer: I have no idea if this works on the C284e etc etc.
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