After 28 years in this industry. 20 as a tech, 8 as help desk and software support for FMAudit and MPS Monitor, today is my last day. This forum has been an invaluable resource for me over the...
Type: Posts; User: Qball
After 28 years in this industry. 20 as a tech, 8 as help desk and software support for FMAudit and MPS Monitor, today is my last day. This forum has been an invaluable resource for me over the...
I think it was a Microsoft issue. KFS runs on Azure and there were Azure issues today.
I’m seeing some signs of life. Some devices are coming back online.
Sent from my iPhone using Tapatalk
All devices on my instance (over 4,000) are offline.
Sent from my iPhone using Tapatalk
Can anyone tell me if Partner Link is embedded in the DesignJet XL 3600 or it has to be installed on a PC?
Is there a mobile device based method to access the Remote Panel Operation on a so equipped Ricoh MFP? Does Ricoh Smart Device Connector accommodate this?
So, I've been getting notifications from my supplies department that some customers with Kyocera MFPs and printers are showing two toners for each color and it's causing confusion for the Auto Toner...
Thanks for the suggestions, everyone. I do appreciate it. We've tried firmware in these models and gone down a rabbit hole of SP mode changes to no effect. Email notifications is possible but our...
We find that this issue is pretty exclusive to certain Ricoh models. We're also a Konica, HP, Kyocera, and Lexmark dealer and those devices have no trouble reporting supply data. Meter data is...
I've noticed a lot of Ricohs not reporting supply data properly on FMAudit. It's been an on going issue for us. Does anyone have any insight as to any SP mode adjustments or firmware levels I can...
That's awesome. Thanks a million!
Hey there. I have a customer that was inquiring as to whether or not the C3100p can show that the image unit is low. She experiences the image unit empty message but does not believe that she has...
Right on. Thanks!!!
Hey all. I'm having a senior moment. I have a customer with a MP 7503. When they scan (using scanner classic) the scan destination clears immediately after the scan is sent. She'd like it to stay...
This is the solution we show to our customers. We have their IT group implement it. I don't like fussing with anyone's registry. Also, adding a printer through print management is unaffected by...
Thanks, Johnyb. I think.
I was able to get it figured out. HP calls it fax archiving. Thanks for defying convention, HP.
Sent from my iPhone using Tapatalk
Anyone?
Sent from my iPhone using Tapatalk
Is it possible to set up fax forward to a share folder or to email on this model? I can find where you an forward to another fax number and I saw some Lan Fax settings to send to a share folder but...
I have a customer with the HP MFP 87730. They have all of the functions locked down but also want to force a code for printing and do reporting. I'm having a heck of a time figuring this out. I...
You get those dots from the drum cover that comes down when you open the right door. Typically when people clear jams from the vertical path, their hand will strike that cover and it puts divots in...
I don’t have a ton of experience with Macs but I think that they don’t use pop ups for account codes. You will embed the code in the driver either through creating a preset or through cups. You’ll...
Drawer lock seems the most plausible. I was at a bank with a HP that Used drawer locks for the blank bank checks.
Sent from my iPhone using Tapatalk
When webbing in to various machines that have a certificate issued and are using SSL or TLS. Does anyone know the correct procedure to get that certificate error message to go away?
...
Well I’ll be damned. Looks like it pays to actually READ the book!!! I saw that setting and we left it off, thinking it would spit out an actual cover page, not the body of the email.
Thanks...
Yes, we did witness this. We set up one of our units in our office to do it as a test so we could iron out the bugs and make the process a bit more seamless.
We set it up on a 5052ci. And we’re...