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Here's what Ricoh says:

SUBJECT: “PLEASE WAIT” IS DISPLAYED
SYMPTOM:
The operation panel displays “Please wait” or is blank.
CAUSE:
The LCDC firmware has a bug.
SOLUTION:
Install the...

Addenduum. It may be possible to modify the existing PCDU's. It involves building up the arm on the PCDU which pushes on the toner hopper shutter using some UV glue. This glue hardens very solid in...

I had the same problem, removed the Y/M laser unit, and reseated it and the cable twice in a month on one machine. I have found out that the Y/M laser unit on some machines are the problem right from...

The issue, apparently, has to do with the shutter plate on the toner hopper. If the shutter does not open, the unit will continue to dump toner into the hopper, which gets packed tightly and the...

The laser units are under the exit tray. Open the front door. There is one screw to remove at the left. Remove the exit tray. The right laser unit is the one to remove. One phillips screw (and...

Thank you for that information. As it turns out, the next day (today) I got a call back from a client that I "fixed" over a week ago stating that the issue has returned. I am ordering a new laser...

I have encountered two machines in the last little while where colours are not fully printed. Printing a test page in SP 2109 will reveal which colour is the offending one. In both cases it's the...