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Yeah its strange.. We have checked for staples .. and since you can sometimes print 20 booklets without any problem I dont think thats was the problem. But I agree that the JAM code and the problem...

We changed the Saddle stapler assembly and now the machine is working. Strange since it looks just fine ^_^. Thanks anyway teckat :cool:

Hello friends!

We have a rather annoying issue with one booklet finisher. The customer called and said that finisher keeps jamming when printing booklets. Onsite we succesfully printed about 30...

Yeah thats what i thought but still thanks for the reply! But while we are at it, do you have any idea why its not possible? Is it some kind of mechanical limitation?

Hello

Is it possible to use SRA3 200g paper for duplex printing with Canon iR-ADV C5255? I just wanted to ask since the duplex option is greyed out when I try duplex printing with these paper...

Swapped Laser Scanner Unit from another machine and the problem is gone! Guess I should have tried that to begin with, but thanks to all those who replied!;)

//Kripp :cool:

Yeah I think the laser is not really aligned or in position. But I am gonna swap lasers soon, but have had a busy morning so have not had the time yet.
The ITB cleaner is new, the first thing we did...

Hello again!

Tried the reg clear today but the problem still is there, this is how the PG10 looks like (Dont mind the white lines between but notice how the magenta color is darker at the top and...

Yeah I tried doing the grid test and every color is aligned just fine, one funny thing is that the lines are almost green. Compared the page with another one from another machine and those lines...

Hello

We have a problem with one 5035 machine and we are running out of ideas what might cause the problem. The magenta color is sort of blurred like in the picture attached.
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New drum,...