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  1. [Misc] Re: IMC3500 while accessing address book msg revert PROCESSING HAS FAILED

    Check if scanner journal is full. In scanner features it gives you option to delete. Adjust setting to do not print delete oldest. Also check system settings -admin tools -address book delete setting...
  2. [Error Code] Re: MP C5504, SC636-01, The card authentication device is not connected.

    Maybe try this. Navigate to settings-machine features-System settings-Admin tools-user authentication and turn it off if it is on. Web browse if you cant access the menu due to error.
  3. [Misc] Re: Pro C 5110s only prints 1 sheet from LCT 4030

    It sounds like a paper type/size mismatch which is causing the issue. Are all the trays locked down? (Auto paper select turned off). As a test go to user tools-printer features-system- auto continue-...
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    mp6054 sc673

    Maybe the wrong type of firmware for for example the smart operating panel has been accidently loaded. I believe it still works with it but do eventually start to get wierd issues. I would try...
  5. Re: Printing to Smart Operation Panel MPC3003

    I don't think so. I think you would still need to purchase the wireless option to make this possible. My understanding of the wireless part of the SOP is to control it similar to a remote app for...
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    Re: Secure Print Short Cut

    What model machine? Maybe something that can be customised with the home button style machine or smart operating panel.


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    Re: Ricoh MPC 2551 cant print

    Is the error 05 when you press the fax button?


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  8. [Error Code] Re: Ricoh MP C2800 replace black cartridge and now Error SC 360

    Remember to change that SP mode setting from fixed back to the TD sensor. The pumps are interchangeable if you leave the pipe in place. You could vac one of the colour pumps out and swap it with the...
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    Re: MPC305SPF

    It will be back[emoji17] and it's like open heart surgery to replace the toner sub hopper, also check the RFID board at the same while you have everything out. Might not be on this one but there will...
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    [Jamming] Re: Ricoh mpc 6502 j001 jam code

    There's a sensor in the fuser area which goes out of wack . You need to locate a setting in SP mode 1 which recalibrates the sensor and all will be good again. I think this procedure is covered in...
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    Re: MP7502 please wait

    Can you enter service mode in that condition? If HDD was new and replaced think it will be your controller


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    [Misc] problem send to email Ricoh MP4001

    You need to enter your SMTP server (user tools-system settings- file transfer- SMTP server), also in that area find the Administrator email address menu and give it one. Eg scanner@kaseto.com then...
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    Re: MP2851 capacity exceeded

    I think I have looked into this before and it's a limitation. Think it's in the ops manual or service manual. No A3 600dpi


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    [Jamming] Re: Metis Paper curl.

    Had quite a few recently. If the anti curl doesn't improve things. Try turning 1113 back to 0, then go to SP1105 and then drop settings 1 through to 8 by -10 degrees good luck


    Sent from my...
  15. Re: Embedded Solutions Architecture MP 4002

    SP 5-191 set to 0 can help in some instances, if failing after coming out of energy saver mode.


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    Re: ricoh mp 4002

    Go into your screen calibration menu to test all the hard key buttons 1993 or try accessing via factory mode. I had a dodgy 7 once


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    Re: MP 301 address book error on WIM

    Hdd is not standard on this model. Does it have one? I'm thinking controller if initialise address book in UCS settings doesn't work.


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    Re: mp6001 sr3010

    Try adjusting the jogger fence in SP mode 6. Make as wide as possible to see if it makes a difference then fine tune.


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    [Electrical] Re: MP C8002 PAPER JAM AT D2

    The correct SP mode as suggested above is:

    execute SP1-134-001 then check that SP1-134-002 is between 200 and 400. I manually adjusted it to 250 and then rebooted device to clear the Jam message.
  20. Re: Ricoh MP3500 - How to clear an internal print (take 2)

    as a last option (if no one else has a better idea) go to SP 5801 and search in that area for a memory clear on the scanner application. Obviously make sure you do the right one. Don't do the 'Memory...
  21. Re: Ricoh MP3500 - How to clear an internal print (take 2)

    That's Weird, I thought it would of cleared after a reboot. Just guessing but trying holding in the * and # key at the same time and reboot the device at the red switch. Keep it held in and see if...
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    Re: MP2000 scan to smb

    This issue used to pop up allot back in the day (getting old). Ricoh decided to swap things around on this model and moved the service slot to the top and the printer app slot right at the bottom....
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    Re: MP3353 sc672-11

    Two machines would pop the message at least once a day. On/off makes it go away. The others stuck on 672-11.
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    Re: MP3353 sc672-11

    Hi all,

    As mentioned above.

    I have seen this exact error on a MPC2503, 3003, 3503 and 6003. The issue in most of these cases was caused by the USB cable that runs from the OPS panel to the IPU....
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    Re: Aficio SP 3510 - Host Name Issue

    ive seen this happen before and it was linked to the universal print driver. If a job was sent from a pc and then released from an Equitrac style setup (pharos) connected to the printer; the hostname...
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