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Thanks!!! That's all I needed to know. Thanks again for your help.

Hi everyone!!

One question...............can you scan to email via wifi on the SOP?? I set the connectrion on static IP and gave two DNS but still not working to scan. Do it has to be via ethernet...

Hi everyone!!

I also have a RICOH MP-9002 with Finsher SR-4080 and the same SC670. I remove the finisher and the SC still happens and already did all the procedures in the service bulletin that...

Hi Kplow1986.

Do you still have the program to obtain the RICOH MFP´s metter?? I´ll really like to try it. Thanks!!

Hi!! Would like to try it as well: renriquez@copixervicio.mx
Thenks!!

Hi everyone.

Sharpmind: I can´t turn off the user authenticacion, as soon as i press the "System Settings" button, the machine displays a window with only "Please Wait" and i can´t enter the...

Hi everyone!!

I have a client that got a used RICOH MP-4002, but when we wanted to program all the options, the machine comes with Login and can´t do anything (no, the login is not admin or...

Hi everyone.

I have a RICOH MP-305+spf that has the same problem (SC-672-011). We had a problem with the RDF and we pull out the controller board to remove the a sensor on the upper zone of the...

Hi everyone.

I have several MP-301spf with the same problem, solenoid always with 24v and we think the BICU is damaged. What do you recomen to do, change BICU and solenoid?? As soon the client...

Hi everyone.

I have a RICOH MP-C3300 with this problem...............the green led on ethernet connection never gets lid.
I can program every setting (IPv4, Subnet, Gateway, DNS, SMTP, etc) and i...

Hi All!!

Excuse me, i have several of this machines (SP-4510dn, only printer) installed with a client but i have some trouble entering the SP Mode.

Can anyone help me to know hot to enter SP...

Hi mikedci !!

I already did a Memory Clear, included the SP-5-801-011 and still the same. I can´t use the WIM because i can´t set an IP Address or set the machine to DHCP because the Interface...

Hi slimslob!!

Follow your instructions above but guess what.............THE BUTTON "NETWORK SECURITY LEVEL" DOS NOT APPEAR!!!
This button should be bellow the Firmware Version in User...

Hi!! When i enter the SP Mode, only System SP, Fax SP and Printer SP are present, no Scanner SP and the printer appear because it can print via USB. I already executed SP-5-801-003 (SCS Clear) but...

Yes, firmware updated to the latest version...

Where can i change the security level????

We have several machines of this model (MP-C2050/C2550/C2551/C2030) and no machine has the Printer/Scanner SD Card, some of those machines were installed from new and didn´t had the card also.

Hi techsass.

Exactly!! There is no Login button in the User Tools window and pressing the Login/Logout physical button also no good. I just activate the Administrator Authentication Management and...

Hi nmfaxman!!

No, it don´t. This model don´t need the Printer/Scanner SD Card. I once had a similar problem but it was because the NIC was set to OFF and the machine didn´t print by ethernet, but...

Hi everyone.

We just adquire a RICOH MP-C2050 but at the time to set the network, the Interfase Settings and File Transfer buttons on the System Settings do not appear.
I check the SP-5985...

Buenas tardes Cango.
Estoy leyendo tu post y me parece muy interesante. Mi pregunta es, has intentado esto con los equipos MP-5000/4000 y MP-5500/6000/7000 ???

Agradezco tus atenciones al este...

Hi everyone.

I have a RICOH SP-5210sf that was working just fine.
A few days ago, it pop a SC-545 code.
I cleaned the thermistor, check the fusing lamp and thermostat and everything work just...

Hi again fbkhan3 !!

Soon after i post the last reply, my client was "only copying" and all of a sudden, the SC-997 pop again on screen........
Im changing the MP-4000 for a MP-5000 because now he...

Hi fbkhan3 !!

I have the same problem with a MP-4000sp. How did the now firmware worked for you in the MP-50000 ??

Thanks!!!

Hi everyone.

I have a huge problem. One of my clients change his e-mail server to Windows Server 2013 and all of a sudden, his RICOH MP-4000 started to scan only trash!!
No attached file, only...