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When I unpack and start up a new machine with the SOP I sometimes wonder if my version of customizing the start page is the best.
How do you prefer to arrange the icons and widgets to make it as...

I suggest replacing the shutdown board, this little board takes care of the shutdown process. It is located down by the PSU.
I don't have the parts catalog available right now but you should find...

What happens before you manage to get it to load the paper roll?

We have a customer with the same machine and the problem is that the paper very often comes to far out in the registration so it...

Sorry for my late reply and thank you for all your input so far!




On a previous visit I tried to reload the firmware but the machine immediately just says that it's done when I execute so...

That's a good question and to be honest I have not really checked it in detail. I have assumed that it is the correct firmware since I've downloaded it from our national Ricoh FTP server that...

Hi fellow technicians!

I have encountered a problem that I cannot solve, perhaps you can give me some ideas of what might be causing this.
It's a Ricoh MP C4502, with a SR3110 finisher, that...

Thanks for the info!
Just to clarify, do you mean the long metal shaft that the carriage unit runs on from side to side of the machine? What kind of lubrication could I use? Grease of some kind or...

I too have a similar problem on one of these machines that has the following issues:



When restarting the machine the carriage goes out far left and when it returns it can stop anywhere before...

We have had the exact same problem with one of these machines and we replaced the scanner carriage unit assy (D1171651) which solved the problem. We did not replace anything else before the the...

Yes, I have tried this and it works. I have used it on several models - old and new ones. But just in case I carry an extra 512 MB card to be safe.